4.7
46.8K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Use the SydneySM Health app to find care, share your digital ID card, and check your claims. You can understand your benefits, improve your health, and save money. Easily manage your benefits at your fingertips whenever you need them with your personalized health and wellness information all in one place.

• Digital ID card – Your digital ID works like a paper ID, enabling you to always have access to your current ID and easily share it with your care team in person or by email.
• Chat – Use our 24/7 chat to find what you are looking for, or find more in-depth answers by chatting with a Member Services representative.
• Plan details – Understand your share of the costs, including your deductible and copay. Find out what’s covered and check your claims.
• Find care – Search for care when and where you need it. Locate doctors, labs, hospitals, and other healthcare professionals in your plan’s network. See your estimated costs before you receive care.
• View claims – Easily track your claims including the status and your costs.
• Virtual care – Routine care, prescription refills, and urgent care right from your app, whenever it works for you.
• Refill your prescriptions – You can set up automatic refills and reminders for your medications.
Download Sydney Health to your device today.

Sydney Health is offered through an arrangement with Carelon Digital Platforms, a separate company offering mobile application services on behalf of your health plan. ©2020-2023. The Virtual Primary Care experience is offered through an arrangement with Hydrogen Health.

Sydney Health options are based on each member’s plan, so some features may not be available to all members.
Updated on
Jun 27, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 5 others
This app may collect these data types
Personal info, Financial info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
45.8K reviews
L C
May 21, 2024
Usually I don't bother with reviews. But this one is a special case. Virtual care is super helpful! When the app decides to work. Scheduling anything on this app has straight up caused me to break down. Don't even get me started on trying to connect with the actual provider via video chat (to no fault of the provider). 9 times out of 10 it doesn't work and takes 20 minutes to get it to function at all. Luckily all the health providers I have encountered are understanding and don't just leave.
19 people found this review helpful
Did you find this helpful?
Elevance Health, Inc.
May 23, 2024
Hello, thank you for taking the time to share your feedback with us. We would like to look further into your concerns, please email your username and details to us at Sydney@anthem.com. Thank you! ~Sydney~
Pilar Singleton
June 7, 2024
I'm surprised this app has such a high rating. The only pro about this app is that you can access a digital ID card and add it to a wallet, which is great because that means less time spent in this horrible app. Everything else is a con. For starters, if you leave the app for any reason or if your screen timeouts it logs you out. It does not save search history or progress of any kind and if you have to leave the app for any reason everything is lost and you have to start over again.
23 people found this review helpful
Did you find this helpful?
Elevance Health, Inc.
June 17, 2024
Hello Pilar, thank you for taking the time to share your feedback with us. We would like to look further into your concerns, please email your username and details to us at Sydney@anthem.com. Thank you! ~Sydney~
shaz wunder