311 Toronto

Content rating
Everyone
10K+
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Content rating
Everyone
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About this app

Connect with 311 Toronto while on the go. The 311 Toronto app is available 24/7 and is accessible in more than 50 languages.

Use the app to make requests for more than 600 different services including Animal Services, Bylaw Violations, Service Complaints, Graffiti Removal, Noise Complaints, Road Maintenance and Traffic Safety, Tree Maintenance, Waste Collection, Water and Sewer Services and Winter Maintenance and more.

Use the location-based technology on your smart phone to report a problem and easily attach a photo to show exactly what you are looking at.

Track your service request using your unique reference number and opt-in for text message (SMS) or email notifications to receive instant status updates of your request.

Easily book, reschedule or cancel appointments for select services.

Connect directly with a Customer Service Representative through the 311 Live Agent chat function.

Review and explore open service requests in public spaces through the new Explore Map function which allows you to see open requests within 8km of your location.

Use the expanded knowledge base and enhanced search function to find the information about City services and programs you are looking for quickly and easily.
311 Toronto is the gateway to City services for residents, businesses & visitors
Updated on
Apr 27, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • No data collected
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  • Data is encrypted in transit

What’s new

Bug Fixes and Updates
Content rating
Everyone
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App support

About the developer
City of Toronto
dts@toronto.ca
100 Queen St W Toronto, ON M5H 2N2 Canada
+1 416-660-4585

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