Helpchat – The smart communication solution for hospitals and care facilities.
Helpchat connects nurses, doctors, and patients in real time. Manage patient requests efficiently, respond faster to urgent situations, and optimize workflows in your facility.
⭐ KEY FEATURES
▸ Real-time notifications
Receive instant push notifications for new patient requests – even when the app is closed. Quick Actions allow you to accept requests directly from the notification.
▸ Request management
Clear management of all incoming requests. See at a glance which requests are open, in progress, or resolved.
▸ Multilingual support
Helpchat supports multiple languages and automatically adapts to your facility's settings.
▸ Offline mode
Access recently loaded content even without an internet connection. The app automatically synchronizes once the connection is restored.
▸ Secure communication
End-to-end encryption for confidential patient data. Data protection compliant and GDPR-compliant.
🏥 WHO IS HELPCHAT FOR?
• Hospitals and clinics
• Nursing homes and assisted living facilities
• Rehabilitation centers
• Medical centers
📋 BENEFITS
• Faster response times to patient inquiries
• Reduced walking distances through digital communication
• Transparent documentation of all inquiries
• Easy setup and intuitive operation
• Customizable notification sounds for each facility
Helpchat is developed and continuously improved by Medventi GmbH. Please contact us with any questions or feedback.
Real-time communication for care teams – manage requests, act faster.