Lebara Switzerland App

Sunrise GmbH

About this app

NOW AVAILABLE: CREDIT CARD TOP UP!

HIGHLIGHTS:
> Easy login.
> See your remaining call credit.
> Top up your account.
> See your usage and top-up history.
> Check on active options.
> Activate and deactivate options.


MANAGE YOUR SAVINGS OPTIONS:
With the Lebara app you can see what savings options you have active, when they will be renewed and how much they cost.

EASY LOGIN:
Log in once with your Lebara number and stay logged in. No password to remember.


NOTE: The App is available exclusively to those with a Lebara Mobile Switzerland SIM card.

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Costs:
- using Lebara CH App is free of charge
- the Apps data traffic, is billed in accordance with the connection rates of your mobile service provider or your Wi-Fi network.
- using the application abroad will result in additional cost due to roaming.

Feedback:
If you discover a bug or have suggestions to improve this app, please contact us at [e-mail]. For bug reports, please include as much relevant information as possible.

We would greatly appreciate it if you could leave us a five star rating!!

Ratings and reviews

I purchased a prepaid plan under the suggestion of my colleagues, but I wish to cancel it due to my inactivity or usage of the plan or my mobile device. I tried communicating to them about this via live chat. But all I got are silence. They did not question or answer me further and that is all. So canceling is very hard for me and they do not wish to do anything about it

I tried to cancel my plan because I’ll be abroad for a year. Lebara told me to switch to another plan, saying it would be similar (fixed price, unlimited data). Months later I was charged CHF 39, and the plan turned out to be pay-per-use and much more expensive. Since then, I’ve spent hours in chatbot loops, can’t reach a human, and my SIM has no signal. I cannot cancel or fix the plan. Extremely stressful and disappointing experience.

Full of bugs. Doesn't even allow me to sign in. It froze in a loading loop. Before that, it wouldn't send me the login code, enither by email or sms. Usless, like the service itself. Never ever, in your life, for no reason, use Lebara in Switzerland! Worst service ever! The app only continues the horrific quality of service!

What’s new

Minor fixes.