yallo

Sunrise GmbH

About this app

NOW AVAILABLE: CREDIT CARD TOP UP!

HIGHLIGHTS:
> Easy login.
> See your remaining call credit.
> Top up your account.
> See your usage and top-up history.
> Check on active options.
> Activate and deactivate options.

Ratings and reviews

The support button never works. Charges for calls abroad are nowhere to be seen. It says “Calls to countries outside of Europe are charged at the standard rate.” buts it's a loop as it goes to tariffs and come back to the same place. extremely hard to find other fees as well. it should be clearly marked at the bottom of the website, or within the client area. suspicious.

I used Yallo for a while — worst experience ever. I requested to cancel my postpaid contract, called the 0800 number as instructed, and stopped getting bills for two months. Then, after four months, bills started coming again. They claimed my account was never terminated. Despite multiple emails, I keep getting redirected to the same 0800 number and still receive bills.

Chat button not shown. Chat is useless even during operating hours. eSim swap doesn't work at all.