Lassi Tuura
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Keeps resetting the biometric login, which makes the app roughly useless if you don't use a simple password. Reported by others, maintainers seem to suggest to exit the app cleanly, but who would ever go through some special process to close an app!? (And contrary to the response, I never logout from the app.)
SWICA Krankenversicherung AG
9 April 2024
Dear Lassi Tuura. If you use the biometric login, we recommend that you do not log out after your session in mySWICA, but simply close the app completely. If you actively log out, you will automatically be asked for your e-mail, password and SMS code again the next time you log in.
Raafat Ateyeh
You can't even track payed invoices with the new version. it is absolutely the worst update of an app that I have ever seen
Anna Kay
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28.02.2024: Fingerprint issue unresolved 20.04.2023:: Fingerprint issue unresolved 14.09.2022: Fingerprint issue unresolved 25.05.2022: Fingerprint issue unresolved 02.01.2022: Fingerprint issue unresolveld 05.10.2021: Fingerprint issue unresolved. Looks like Ginetta can't fix their rubbish. Fingerprint always goes back to SMS. Stop giving useless recommendations (ie. not closing app), they are NOT working. Fix this issue by changing from Ginetta to another developer. Ginetta is 100% incapable.
12 people found this review helpful
SWICA Krankenversicherung AG
27 May 2022
Dear Anna Kay. Thank you very much for your update. We regret that you are not satisfied with mySWICA. The bug regarding biometric authentication is still in the works. If you have any further questions, our SWICA Customer Service will be happy to help you. Best regards, SWICA Healthcare Insurance Ltd