כללית

Clalit Health Services

About this app

What has changed? Everything! We rebuilt it with an advanced and clean design, a smart and convenient interface
For use and an advanced system that adapts itself just for you.

Here are some of the innovations of the app:

• Helping you manage your health - personal tabs that show you the most important updates and actions to take.

• All services in one place - book appointments, send requests to the clinic, view test results, check inventory in pharmacies and more ...

• Simply log in to the app - identification with a one-time code via SMS, fingerprint or face recognition.

Bye bye to traffic jams and waste of time - quick access to remote medical services and medical consultation services with Tyto

• Focused and comfortable browsing experience - quickly navigate to the various services, remove messages you have already read, get support in other languages ​​as well.

Ratings and reviews

The UI is awful for finding what you need. Some of the links lead to broken URLs No ability to filter doctors when setting up appointment in any way. And some options (like ordering a the document to fill to make clalit pay for the insured stuff) is giving me error for 7 days straight Support is telling me "its a you problem" and hangs up If i weren't forced to be a clalit costumer you wouldn't find me touching this app with a 5 meter pole And if i could award it with less than 1 star i would

App won't open. Stuck on splash screen for over 20 min. Uninstalling, clearing app cache or data are not fixing it. App is completely broken on Android 15

The new app is a great example of mistaking UX for just UI, or 'making things pretty'. It's definitely aesthetically pleasing and aligns to current visual design trends, but falls short on basic UX principles. For example, it launched several months ago and I've been using it frequently - why do I still get the announcement speedbump at the beginning about the new app, that I have to close to get to the actual app? surely you log my visits and can drop that redundant screen after 3 sessions? Also the navigation in the app is confusing. Test referrals aren't organized chronologically, it is not clear that to ask things from my clinic I need to go into the 'my doctor' section - there should be a CTA for doing that explicitly - the categories in the menu aren't clear and there's no quick access to the top/common actions from the side menu, you have to tap through back to the home screen no matter how many screens deep you're in. And if the app cared to have a visible feedback or bug report form of any kind, this feedback wouldn't have to go into it's public Play store review...

What’s new

בעדכון החדש שלנו יש כמה שדרוגים מרעננים שישפרו את חווית השימוש שלכם באפליקציה:
- חיכיתם לזה! הורדת מסמכי PDF (הפניות, טפסים, אישורים) לנייד שלכם.
- שיפורים ברפואה דחופה.
- התראות חדשות בבריאות הנפש.
- תיקוני באגים חמקמקים.
- בקרוב! כרטיס כללית בארנק הדיגיטלי.

אנחנו ממשיכים לשפר ולרענן את האפליקציה בשבילכם. נתראה בעדכון הבא...