Mi WOM

WOM Colombia

About this app

Your digital experience starts here!
With a single tap, enjoy personalized support and manage everything easily: activate a line, transfer your account, recharge, purchase packages, pay bills, track orders, or resolve questions from our help center.
Everything in one place, fast and easy, for your prepaid and postpaid products. Log in to MiWOM and take full control with a revamped app.
At WOM, we're going all out!

Ratings and reviews

Well, the customer service is rude and greedy af when it comes to trying to move from Post-Payment to Pre-Payment. But the line itself is quite good. My only gripe besides the incompetence of the customer service when it comes to the specific problem I've mentioned, is that it would be MUCH better if you had the app tell you where they sent you Authentication Code, how can I freaking know it was in my Gmail when you ask me for my phone number?

This company has the worst customer service ever. We have talked to 4 different representatives over 6 hours and all giving a different answer to resolve our issue. All of them being incorrect. When service actually works, it is marginal at best. We had issues a second time. Another 6 hours to resolve. Working with customer service on the phone is useless. Unfortunately at the moment this is our only option for internet service.

It's a usefull communication way tool that allows me to point at easily to my paying dates. Therefore sooner I am gonna use roaming data service in order to evaluate it's cover services therefore it's Quality. I thanked to wom worker staffs because their help with many doubts that I have had last months.

What’s new

Tu experiencia digital ahora es mejor
Porque queremos sorprenderte cada día, hemos creado una nueva versión pensada especialmente para ti:
✅ Reporta las novedades que tengas en tú línea prepago con menos clics.
✅ Mejoras que corrigen errores y optimizan tu navegación.
✅ te acompañamos en todo lugar con nuestro planes de Roaming Internacional.
¡VAMOS CON TODA!