
Thaiguy in LA
- Flag inappropriate
- Show review history
Originally a big fan, I've finally have given up on this service & uninstalled the app in frustration. Since its launch, the app seems to have had an ever increasing range of malfunctions, and more importantly, their supporting customer service seems to be going seriously downhill. The other day, I submitted a prepaid order that wasn't confirmed for 20+ mins. Yindii then ignored my online msg requests for help for another 20 minutes. Finally I msgd them to cancel the order, which they ignored.
14 people found this review helpful
Watawaste
February 14, 2024
Thank you for taking the time to share your feedback with us. We appreciate your honesty and apologize for any inconvenience. The issue has been resolved in the most recent version of the app; please update your Yindii app to get a better experience.

audrina
i've been trying to update/edit my profile but every single time it shows that i entered an invalid phone number. i've tried entering my number with the country code, without, and with spaces but it doesn't work. and the frustrating part is that all the edits that i've done is also gone with r each time i try to do anything and enter my number.
3 people found this review helpful
Watawaste
November 27, 2025
Hi, we’re sorry for the inconvenience you’re experiencing. For quicker support, please contact our support team directly via WhatsApp at +66 84 184 3729, and they will assist you in resolving this issue.
Thank you for your patience!

Jo Anne
Yindii repeated responses: "Hi, we’re sorry for the inconvenience. You can cancel your order up to 2 hours before the pickup time starts." "We recommend checking the store location on the checkout page before you confirm your order." Securing a surprise bag from a branch in ANOTHER location, that I've NOT bookmarked was not what I've expected. A time-sensitive, stressful payment journey. Users experience and oversights can be easily rectified but the creator/team turns a blind eye.
Watawaste
January 12, 2026
We’re sorry for the frustration caused and understand how stressful a time-sensitive checkout can be, especially when the pickup location isn’t as expected. Your feedback has been shared with our product team to review how locations and confirmations are shown in the app.
Thank you for helping us improve.