Pie VAT - Tax Free Shopping

176 reviews
Content rating
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About this app

Pie VAT is the first fully digitized end-to-end product for consumers to claim VAT refunds at the touch of a button on their mobile devices. We’ve eliminated paper forms, waiting in lines, and high fees; all that’s left is a quick and easy way to get you your refund!

Request your VAT Refund in-store in a matter of seconds. No need for form-filling, or manual work.

We’re expanding quickly and listening to YOU on where you’d like easier refunds back.

Easily track your refund requests and their status. Keep up with the entire process and where your funds are.

Why sacrifice a large amount of your refund to fees? Pie offers some of the highest refund rates for you.

Pie Systems makes VAT refunds easy and quick, and we take the protection of your account very seriously by using security measures to help protect your account information.


How Pie VAT Refunds work:

1. After you checkout in store, ask to do a refund via Pie Systems. Open the Pie VAT app and scan the QR code the cashier provides. Take a quick picture of the paper receipt. Submit!

2. Once you are at the airport, use the Pie VAT app to scan your boarding pass.

3. Enjoy your VAT refund - maybe buy some pie.
Updated on
Aug 9, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
This app may collect these data types
Financial info
Data is encrypted in transit
You can request that data be deleted
176 reviews
trish triemert
May 16, 2022
Very time-consuming to set up an account. subsequent purchases should go better, but this system is far less user-friendly than the old system. On this same trip, our other purchases went through global blue, we showed our items, ID, and receipts at the airport, and had the money in our account 2 days later. just saying.
Did you find this helpful?
Pie Systems
May 23, 2022
Thank you for the feedback! We are constantly looking to try to streamline the process and will try to make it more user-friendly and straightforward. We are keen on digitizing the whole process to eliminate paper and queues, as well as guaranteeing a higher refund rate! We look forward to serving you the next time you're abroad!
Vince Wong
May 21, 2022
I recently returned from Europe on a very early flight where manually presenting VAT forms at the airport wouldn't have been possible. The user experience is a bit clunky with the various image uploads, but overall provides me as a busy traveler with greatly needed flexibility once I'm back home. My hope is that more merchants adopt digital tools like VAT.
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J.R. Dreyer
June 22, 2022
It took many hours and multiple entries of the same data before my purchase was finally validated and approved. Then the refund was put in my "wallet," which I could not open. Finally, when I threatened to launch a fraud complaint to my credit card, they "manually" issued me the amount due.
Did you find this helpful?
Pie Systems
June 27, 2022
Hi there! I checked in with our support and engineering team - we are fixing the bugs that you encountered. For the PIE Wallet, apologies on that inconvenience as the website (which is being deprecated) doesn't support that feature, only through the app. Thank you for writing in, and glad you were able to receive your refund!

What's new

General enhancements and fixes