
Soha Khafagy
So before the last update, it won't login and keeps saying "processing" for like ever!! After the update, it crashes every time I try to login and what makes it ironic is that I get a message saying "you've successfully logged in to your account" Are you freaking kidding me?!!
45 people found this review helpful

Mahmoud Elkashef
Good app that covers most of the needed services. However, there is no way within the app to share the money transfer receipt, and taking screenshots is not allowed. I have to go to the online banking web page to take a screenshot and share it with the recipient, which is not user-friendly.
17 people found this review helpful
Abu Dhabi Islamic Bank - Egypt
February 21, 2024
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Ahmad Abou zeid
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Many errors logging in, signs you out for no reason, too slow, the App's looks and feels are totally outdated and it needs complete overhaul to make it faster and more user-friendly.
3 people found this review helpful
Abu Dhabi Islamic Bank - Egypt
November 19, 2025
Dear Valued Customer,
Please accept our apology for any inconvenience. To help us serve you better please share the details of your complaint via email to 19951@adib.eg, or alternatively you can chat with our customer service team through the chatbot on ADIB Egypt Website, or by calling our hotline on 19951.