
Khaled Mahmoud
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Finally and after more than half a year they updated the app, but still useless and it's still force closing in A16. it's a big shame really for this bank, when they're not even able to release a stable working online banking app. so disappointed 😞
29 people found this review helpful
Abu Dhabi Islamic Bank - Egypt
February 17, 2026
عزيزي العميل
نعتذر عن تجربتك السابقة، لنتمكن من مراجعة بياناتكم واتخاذ الإجراءات التصحيحية اللازمة برجاء الاتصال بنا على الخط الساخن 19951 أو التحدث معنا على موقعنا الرسمي أو مراسلتنا على البريد الالكتروني التالي
19951@ADIB.eg

Mohamed Ezzat
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Very bad and completely useless app. It crashes immediately after opening since the last update. No acknowledgment of the issue and no fix provided so far. Extremely frustrating experience.
5 people found this review helpful
Abu Dhabi Islamic Bank - Egypt
May 19, 2026
Dear Valued Customer,
Please accept our apology for any inconvenience. To help us serve you better please share the details of your complaint via email to 19951@adib.eg, or alternatively you can chat with our customer service team through the chatbot on ADIB Egypt Website, or by calling our hotline on 19951.

Abdul-Rahman Tarek
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This app is terrible, slow, and useless. You should make a completely new one. Don’t even try to fix it as there’s no hope. Update (05/2026): The latest update is not working at all, but as usual, the bank doesn’t seem to care.
10 people found this review helpful
Abu Dhabi Islamic Bank - Egypt
February 17, 2026
Dear Valued Customer,
Please accept our apology for any inconvenience. To help us serve you better please share the details of your complaint via email to 19951@adib.eg, or alternatively you can chat with our customer service team through the chatbot on ADIB Egypt Website, or by calling our hotline on 19951.