Review from Mia Mott
I was having issues with the game not loading up properly I contacted on Phonics back in April no one helped me. So my children wasn't able to benefit off of this product at all. The tech support send me an email back asked me what was wrong I told them. y'all had got paid for made in June and still refuse to fix this issue. It would be nice if I can get my money back cuz you can see when the last time my kids logged in but I know companies like yours refused to help and long y'all can get your money I advise all parents don't do it until they 100% fixed every glitch in their system I'm not going to lie if they would have fixed it issue I can see my kids benefiting off of it but since they refused to do so they didn't get a chance too
June 21, 2017Mia, our customer care team is typically both timely and good at making sure customer issues are resolved to a customer's liking, so something went wrong here. Perhaps instead of emailing again you'd like to speak with a representative to troubleshoot over the phone? If so please call 1-800-797-6770 and we'll get you taken care of ASAP!
Just like other reviews.. this app keeps freezing when downloading lessons. Very frustrating. Have stopped subscription.
I think it is wonderful for sm. Children and wounld tell all teachers to get it for there class room. Thank you again, Mrs. Harp
I think that this app is good for Young kids
Just did this to test sold app😎
This is a nice app but I bought a lifetime membership... and it won't work on a second device as promised. I hope this can br fixed otherwise what is the point really. Bought for samsung phone, installed on second ipad... now they ask me to buy second membership on ipad even though it shows my daughter's progress and status on that ipad. Just 2 devices. Why say it can be used freely on 3 devices if you cannot use it on 2?
Well I have I month free trial that my daughter can't even use it, and just saw in my credit card account that they charge me $15 dollar for nothing. Stay away from this app. Look for for something else.
Technical updates to increase app performance, responsiveness, and data usage. Seamlessly track progress of 3 individual readers, and use across any device.
A reading program to help kids to learn to read English, Spanish,Chinese, French
A must-have sequel to our best-selling Learn Letter Sounds with Carnival Kids
Award-winning phonics game that’s helped over 2 million children learn to read.