GroupSource

ClaimSecure

About this app

Everyone has an eProfile™ waiting to be discovered…find yours today. Includes:
In-App eProfile™ registration
Instantly view your benefits coverage and balance details to get maximum benefit from your program.
Conveniently access all your health and travel benefits information on your ecard
Find your preferred health, dental or pharmacy provider or search for a new provider using “Find My Provider” feature
View your personalized Activity Dashboard making managing benefits easier
Easily submit an eClaim, Photoclaim or quickly view history of your past claims in seconds
Real time access to call center wait times and claim processing turnaround times
…and more

Ratings and reviews

App sucks. I put in my user name and info, then accidentally hit the back button. Now it won't let me complete my profile with the same username, or the same credentials despite not completing it to begin with

Mediocre app that seems to have quite a few areas in need of improvement. The double authentication glitches require IT help, and I am now currently unable to log-in due to an update that doesn't exist. The app is easy to navigate when it works, and the setup for claims is nice. Not being able to view what receipt you submitted for the photo claim is a pain though.

Bad UI, not responsive, not user friendly and not intuitive. Photoclaims only work when you take a picture (not when you upload file - image cropped) and finding a provider on the map is everything but intuitive. The website has the same issues, adding the fact there is no Photoclaim option.

What's new

New feature: Search by claim number, which can be found on your Direct Deposit notice, to see details of your claim under the View Claims tile.