
Antoniy Serdyukov
Overall nice app, but please, its my app, I need to have an ability to make screenshots! What is the security reason for not allowing it... There is none

A Google user
I had the same issue with the error "Enable your WiFi or mobile data" and couldn't login, which was quite inconvenient as I always had to use my PC. I thought the issue is with the app, but it turned out to be my phone settings. After sending an email, I received a call by their support dept and here is what she mad me do: make sure the time and time zone is set to automatic, then go to Apps > Hellenic Bank > Storage and clear all data and cache. Works perfect, 5 stars for the prompt support!
37 people found this review helpful

A Google user
It's become worse and worse. It misses push notifications. Bad, but we can live without it. It's not able to login. At the same time I can use web browser to login. So mobile application is not usable any more because it does not provide reliable way to manage accounts. In addition it switches to unsecure way of SMS OTP instead of sec devices (why not push notifications?). For me it was a reason to prefer another bank for daily operations.
40 people found this review helpful