Bell Bank Mobile

Bell Bank

About this app

Bell Bank’s free mobile banking app is a convenient and secure tool designed for Personal and Business banking customers to manage finances from anywhere using a mobile device. The app is available 24 hours a day, 7 days a week, accessible with your existing online banking username and password. Users may enroll for access to the Personal platform by clicking Sign up now from the login screen and following the prompts.

MANAGE YOUR ACCOUNTS
- Monitor account balances
- View recent transactions, include images of cleared checks and deposits
- Retrieve periodic statements
- Additional services available to business online banking customers
o Working positive pay exceptions
o Add issued check items

TRANSFER FUNDS
- Transfer money between accounts at Bell, or between Bell and other banks
- Schedule future-dated or recurring transfers

PAY BILLS
- Schedule payments and pay bills using Bill Pay
- Pay existing billers or set up new billers
- Set up eBills or bill reminders
- Make payments to your loan, line, or mortgage

SEND MONEY WITH ZELLE®
- Personal banking customers only
- Send and receive money right from the app, safely and easily
- All you need is the recipient’s email address or U.S. mobile number

DEPOSIT CHECKS
- Deposit checks by snapping a picture of each check
- View deposit history in the app

REVIEW AND APPROVE
- Business banking customers only
- Approve scheduled transactions including business bill pay, fund transfers, ACH or wire transfers
- Receive alerts when approvals are pending

FIND LOCATIONS
- Find a nearby Bell Bank branch location or ATM

DEBIT CARD MANAGEMENT
- Access your cards and card information anytime, anywhere
- “Turn off” a missing card. Set up transaction alerts and report a lost or stolen card
- Set up travel plans for your cards and make updates on your trip if plans change
- Set pending limits, view merchants name, location and more for every transaction
- Set up your card for mobile wallets quickly and easily

Ratings and reviews

Generally a big fan of Bell Bank and this app! However, my main reason for using the app is to deposit checks. Recently, when I get to the step of accepting the photo of the rear side of the check, it logs me out! Previously when this happened I logged in, repeated the process and it succeeded, but today I'm on the third loop of almost completing the process when I get logged out. Absolutely infuriating.

The app used to be quite good. Responsive, well laid-out, and with adequate functionality. However, following the introduction of some new features a host of bugs, crashes, and instability has been introduced. The app takes twice as long to do anything, and tasks which previously presented no issue have become prone to hangs and crashes. The 'manage cards' section in particular was entirely inaccessible - causing hard crashes - for months.

When I first downloaded the app, it was plenty adequate for a medium sized bank. Since then, so many bugs have been introduced. Bullet points were added to line items which makes the column too narrow to read properly. Viewing check scans is impossible because images are zoomed way in with no navigation controls. The back button does not bring you back to any kind of main menu. I would be happy to change this review if the issues are addressed. I like the bank and want to like this app.

What's new

- Bug fixes
- Performance enhancements