borkfiz27 28
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Says "failed to connect to server" every time I try to login. I cleared the cache, deleted the app data, and reinstalled. Still says the same thing. Edit: they got the login working but it still has a strange login flow. I need to login twice to get in the App? Once with fingerprint and once with username/password? The app overall is somewhat limited in features but does tell me the basic info I need. Usually it's not too slow but can be at times.
I am sorry to hear you are experiencing these issues. We are looking into this now and hope to resolve it soon. Please note that logging in on the website is working if you need access immediately. Thank you.
Doug Windom
The app will immediately close once on startup, then I have to sign in twice with my credentials. Biometrics don't seem to work either. After all that, the app seems to work fine.
Bell Bank
September 12, 2024
We are sorry to hear you are experiencing issues with the app and apologize for any inconvenience this may cause. We are aware of this issue and are looking into a resolution for it.
Zach Richards
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Never saves login information, biometrics don't work, have to send a confirmation code Everytime I want to check it. Now for the past week I can't even login, 'failed to connect to server.' Not a great experience
I am sorry to hear you are experiencing these issues. We are looking into this now and hope to resolve it soon. Please note that logging in on the website is working if you need access immediately. Thank you.