
Theodore Mauldin
Running 4 fans for over a year. Fans are great. App, not so much. Repeatedly disconnects from wifi, though no issues from router and strong, uninterrupted signals in every room. So, I'm forced to reset the router because turning off power to the fans no longer does the trick. it's frustrating not being able to refresh the signal through the app. More frustrating that it's even an issue. Funny, I never have these types of issues with my thermostat, gaming console, media players, etc.

FryS
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I've now purchased 8 fans and have had 0 problems. Any issues I had were easily resolved with customer service assistance. every rep I spoke with was friendly, efficient, and able to help quickly. I have no complaints and will purchase again if needed. they are a bit pricey but worth it I suppose because they are very quiet, they look good, and they work well.

Ira Wald
When it works, it's great. However.. problems are how often one needs to reconnect the app to the fan. Tying to Alexa work for a couple of weeks. After that, even completely removing the app and the Alexa skill, it never would connect properly again. This is very frustrating. The fan itself is very nice. But one reason why we purchased it was so that it can integrate into our home automation. Disappointed.