
Theodore Mauldin
Running 4 fans for over a year. Fans are great. App, not so much. Repeatedly disconnects from wifi, though no issues from router and strong, uninterrupted signals in every room. So, I'm forced to reset the router because turning off power to the fans no longer does the trick. it's frustrating not being able to refresh the signal through the app. More frustrating that it's even an issue. Funny, I never have these types of issues with my thermostat, gaming console, media players, etc.
3 people found this review helpful

A Google user
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Modern Fan? Paid almost 900 for 3 of these fans just to find out the app has no connectivity at all, crashes whenever open the networks and does not connect at all. If you bought it, just like me, make sure to also write a review on Amazon. Edit: We are ALREADY working on a "one-on-one" approach, in case you don't know. I've been writing you for about a month and your so-called "technical support" said they would verify the issue and NEVER returned.
6 people found this review helpful
WAC Lighting
July 18, 2019
Hello Raphael,
Thank you for leaving a review for our product. We would appreciate an opportunity to work with you one-on-one to find a solution to this unique difficulty you are experiencing. Please reach out to us at your convenience via phone or e-mail.
Phone: 866-810-6615
E-mail: FanSupport@ModernForms.com
-Modern Forms Fan Support Team

Kirby McDaniel
Unbelievably ineffective. Just spent over an hour of my life trying to connect one fan. Followed directions repeatedly. Every single time it stalls out when it says "Wait for your Android device that join Wi-Fi network" All the while my Android device is already connected to the Wi-Fi network. I love the look of the fan but based on our installation I cannot use a wall remote and need the app to work. Which it doesn't. Ridiculous.
5 people found this review helpful
Hi, can you please contact us at fansupport@modernforms.com and we will gladly help you in resolving the issue.