Bank OZK Cards

BankOZK

About this app

Bank OZK Cards helps you protect your Bank OZK debit cards by sending you transaction alerts and giving you the ability to define when, where and how your cards are used. Simply download the Bank OZK Cards app to your smartphone, then customize your alert preferences and usage settings to monitor and manage your cards.


Alerts Ensure Safe, Secure Card Usage
Alerts for PIN and signature transactions can be set up to keep you informed of your debit card usage and help you quickly detect unauthorized or fraudulent activity. Bank OZK Cards can send an alert when a card is used or when a card transaction has been attempted but is declined ? and additional customizable alert options are available. Alerts are sent in real time, immediately after a transaction has taken place.


Location- Based Alerts and Controls
The My Location control can restrict transactions to merchants located within a certain range of your location (using your phone?s GPS); transactions requested outside of the specified range can be declined. The My Region control uses city, state, country or zip code on an expandable interactive map; transactions requested by merchants outside of a specific region can be declined.


Usage Alerts and Controls
Spending limits can be established to allow transactions up to a certain dollar value and decline transactions when amounts exceed your defined thresholds. Transactions can be monitored and managed for specific merchant categories such as gas stations, department stores, restaurants, entertainment, travel and groceries. And your transaction types: in-store purchases, e-commerce transactions, mail/phone orders and ATM transactions.


Card On/Off Setting
When the card is ?on,? transactions are allowed in accordance with your usage settings. When the card is ?off,? no purchases or withdrawals are approved until the card is subsequently turned back ?on.? This control can be used to disable a lost or stolen card, prevent fraudulent activity in the case of a data breach, or control spending.


Additional Capabilities
Bank OZK Cards also lets you to conduct card-related mobile transactions wherever you are, any time of the day. Supported transactions include:
? Real-time balance inquiries
? Locating ATMs


Key Benefits
? All cardholders can receive alerts to monitor transactions and protect their accounts.
? You can actively manage your money and take charge of your card usage.
? Parents can remotely control and monitor their children?s spending.

Ratings and reviews

I used to love this app, until i found out the credit part of the card does not lock when the card is turned off! It only turns off the debit part of the card, So why is it that the credit transactions will still go through when the card is off?! It is pointless to turn it off if you can still make credit purchases!! So, what good is the capability of turning it off if you can not turn it completely off!! I am very disappointed! Please make this possible, so I can love this app again.

The location and transaction features to keep the card from declining don't work. Maybe I'm miss understanding the purpose of it? I travel alot and constantly get declined and have to call customer service to unlock the card or place a travel notification (which usually expires before my trip is over). Would love to see a feature to enable transaction after a "fraudulent charge". Give the user more control through the app. Why call a fraud center when you could confirm the activity yourself?

Love this app. It's so easy to simply turn off and on. I usually turn it back on just before my purchase, then right back off. My account was compromised twice and it takes so much time to go down to the bank to get a new card, then go through the process of getting my online app reset. Yes. The bank locks your internet access to your bank account. But, it's another security measure that I like and appreciate. I'm curious to know why some people have had such difficulty accessing the app?