Robotics One Service

ABB Robotics Czech Republic s.r.o.

About this app

Now you can supervise your ABB robots easily from a mobile app. Stay informed about your robot’s most important events with just a few swipes. If you have any questions or concerns, you have the option to chat with a specialist directly through the app. With Robotics One Service, you receive instant access to operating status, records of service interventions, and an overview of your robots that suit them all in one place.

We continuously monitor all events related to your robots. Robotics One Service will always notify you, so you will never miss any crucial information. We are always happy to help you detect a potential defect and eliminate it via chat. You decide whether you want to handle the repair yourself or request assistance from the ABB service department. All detailed information about your ABB robots is clearly available in the Robots section, giving you full control and visibility at all times.

Servicing industrial robots has never been simpler!

Contact your sales representative today to take advantage of all the benefits Robotics One Service has to offer.

Functions:
Events - information channel of the Digital Service
• Chat (including images and videos)
• Connected Services
• Information
• News
• Field Service

Cases - records of all service interventions
• Documents
• Used spare parts
• Hours worked

Robots - device list
• Overview
• Notes
• Mechanical units
• Documents

Contacts
• Hotline
• Service
• Preventive controls
• Spare parts
• Technical support
• System service
• Training

What’s new

Thanks to your feedback, we’ve improved the Robotics One Service app to make it more stable and easier to use.

Logout and session handling have been improved for a cleaner sign-out experience.
Improved the camera interface when capturing photos or videos in landscape orientation within chat.
Resolved an issue that could prevent chat content from displaying correctly.

We continue to enhance the app to provide quick access to information about your robots.