ChargerSync

ABB ChargeDot

About this app

ChargerSync is a reliable and convenient tool for EV drivers to control and customize their charging sessions, so that charging your EV becomes a seamless experience.

Designed to operate exclusively with ABB E-mobility Terra AC charging solutions, ChargerSync provides an extended set of digital features designed to make charging simple and efficient regardless of your level of experience as EV driver.

The ChargerSync app works with Terra AC charging solutions via Bluetooth, Wi-Fi, 4G and Ethernet connectivity. You simply configure the charger to the communication interface you want to use.

Main features include:

• ChargerSync Account - Conveniently view and manage one or multiple Terra wallboxes with a single account. Easily sign up and setup your account via the ChargerSync app.

• Authentication - Use ChargerSync to start and stop your charging session with just one tap. Manage and authorize RFID cards to be used with your Terra AC charging solution.

• Charging - View real-time charging status, like the charging power, and if configured, the cost of your current charging session. Use the schedule feature to define a charging schedule that starts and stops your charging sessions automatically.

• Statistics and Costs – Set different prices for electricity depending on the time of day, allowing the app to share detailed information on charging costs at home. ChargerSync also provides a quick way to see all charging sessions performed via your charger.

• Safety - Balance the charging power of your Terra wallbox to leave enough headroom for the rest of your electrical appliances at home.

New features to the ChargerSync update include:

• Reimbursement reports – Retrieve and easily export company car charge sessions with company car tagging.

• Charger sharing - Set free vending schedules to share your charger with family, friends or visitors without using an app or RFID card.

• Notifications – Receive notifications as soon as wallbox updates, such as the latest firmware upgrade, become available.

• Remote control – After configuring the charger, EV drivers can start/stop their charging session and access their charging information from anywhere with an internet connection via Terra AC charging solution.

• Global support – ChargerSync offers support for over 25 languages and 100 currencies.

* ABB E-mobility recommends using the ChargerSync Webportal for commercial operation and sites with multiple chargers.

Ratings and reviews

This app is perfect example on how to make things worse. Previous Chargesync app allowed to set charging schedules while car plugged in, while this does not allow that any more. It actually takes away features your charger had before. You now have to stand beside your car to control charging. All scheduling settings are hidden deep in menus so scheduling is major pain. Avoid ABB chargers at all cost as it's now a expensive wall decoration instead of remote controllable charging unit.

You should improve scheduling options badly. For example, I would like to be able to charge only in night hours, after midnight, which seems impossible to set using the current Load Balancing options. I want 0kW to be delivered in all the other times, unless I force it. Seems impossible to achieve now. Other than physically plugging the car in and out.

The main problem now (after few others that were fixed) is the first connection never work (sim card). Every time I open the app its trying to connect and every time just fail. The solution is to logout and login again to the app so only after that it connects to the charger. UPD: After last firmware upgrade of chaeger the problem returned and now most of the time app not connecting to charger (4g)

What's new

ChargerSync 3.0.1 adds these improvements and bug fixes!
Improvements in the Thai language translations.
Fixed the bug that Bluetooth could not be connected after the firmware upgrade was completed.
Various other bug fixes and improvements.