ChargerSync

Chargedot Shanghai New Energy Technology Co., Ltd.

About this app

ChargerSync is a reliable and convenient tool for EV drivers to control and customize their charging sessions, so that charging your EV becomes a seamless experience.

Designed to operate exclusively with the Terra AC charging solutions, ChargerSync provides an extended set of digital features designed to make charging simple and efficient regardless of your level of experience as EV driver.

The ChargerSync app works with Terra AC charging solutions via Bluetooth, Wi-Fi, 4G and Ethernet connectivity. You simply configure the charger to the communication interface you want to use.

Main features include:
• ChargerSync Account - Conveniently view and manage one or multiple Terra wallboxes with a single account. Easily sign up and setup your account via the ChargerSync app.
• Authentication - Use ChargerSync to start and stop your charging session with just one tap. Manage and authorize RFID cards to be used with your Terra AC charging solution.
• Charging - View real-time charging status, like the charging power, and if configured, the cost of your current charging session. Use the schedule feature to define a charging schedule that starts and stops your charging sessions automatically.
• Statistics and Costs – Set different prices for electricity depending on the time of day, allowing the app to share detailed information on charging costs at home. ChargerSync also provides a quick way to see all charging sessions performed via your charger.
• Safety - Balance the charging power of your Terra wallbox to leave enough headroom for the rest of your electrical appliances at home.

New features to the ChargerSync update include:
• Reimbursement reports – Retrieve and easily export company car charge sessions with company car tagging.
• Charger sharing - Set free vending schedules to share your charger with family, friends or visitors without using an app or RFID card.
• Notifications – Receive notifications as soon as wallbox updates, such as the latest firmware upgrade, become available.
• Remote control – After configuring the charger, EV drivers can start/stop their charging session and access their charging information from anywhere with an internet connection via Terra AC charging solution.
• Global support – ChargerSync offers support for over 25 languages and 100 currencies.
* ChargeDot recommends using the ChargerSync Web Portal for commercial operation and sites with multiple chargers.

Ratings and reviews

this app doesn't connect 9 out of 10 times. you can connect to the app only if you are in the same WiFi network of the charger, so if your son is at home and wants to charge the vehicle, you cannot start the charger from far away. changing password if you don't remember the current password is not possible because the app requires the old password in order to set a new one. Very silly! there's a lot of work to do here, any average IP camera app is better than this app.

Overall not bad. sometimes will not connect to WiFi or takes a long while. personally would prefer if charge amp rate could be accessed more easily without going through several sub menus.

So far so good using this apps. Hope it could view the current charging status and percentage of being charge.

What’s new

ChargerSync 3.5.0 adds these improvements and bug fixes!

Optimized BLE scanning logic to be compatible with more charger models.
Fixed other known issues.