![](https://play-lh.googleusercontent.com/a-/ALV-UjUEeAP4Xp7bsu58Y-zMDDaKYAHJd_28fPF5hbB7uY6p3v9dkvs=s32)
Shanon Sokoloff
The first 2 times I scanned my receipt for points it worked. Now, it refuses to process my last receipt. I contacted the developer and Nan Xiang, no one wants to help, or they refuse to write back. Other than rewards tracking and redemption, the app is pretty much useless. For me, the app is now a virtual paperweight.
![](https://play-lh.googleusercontent.com/a/ACg8ocL887YuThYZODePEhOqC6iMbbwOvWA_Om8jovOt27AXhUanbw=s32-mo)
Ping K
At Nanxiang's Ktown location, their Loyalty App is a loyal companion for any food enthusiast! With the seamless 1 point/$1 spent system, relishing their delectable soup dumplings and noodle soup becomes even more enticing, leading to delightful $10 credits at 200 points, and the doubled birthday points make celebrating with Nanxiang an annual treat!
![](https://play-lh.googleusercontent.com/a-/ALV-UjX7kisVpblBRyPglYaOZVdeSo_1C0WlEn7bdwozSXKGU-vcPZGHvA=s32)
Hayrim Byun
When you click on rewards, it just give you the wheel of death. Please fix it so that we can use the rewards system.