Alice by Actabl

Actabl

About this app

Alice by Actabl: The Ultimate Platform for 100% Perfect Hotel Operations.

Transform your hotel into a beacon of efficiency and luxury with Alice by Actabl, the comprehensive mobile-first solution designed to make every guest and team interaction seamless. Whether you manage a high-end resort, a bustling city hotel, or a multi-outlet property, Alice is your "force multiplier" for success.

Unlock Unparalleled Operational Excellence

Housekeeping Reimagined: Optimize room insights and communication to significantly boost staff productivity, reduce operational costs, and ensure immaculate guest readiness.

Flawless Service Delivery: Empower your team with real-time collaboration tools, ensuring every guest and internal request is met consistently, on time, and to perfection.

Increased Staff Productivity: Make every team member more impactful and efficient, enabling your hotel to deliver luxury service with optimized personnel.

Decreased Operating Costs: By streamlining workflows and improving communication, Alice helps you reduce inefficiencies and unnecessary expenditures.

Improved Real-time Communication: Break down silos between departments. Ensure everyone from engineering to housekeeping to guest services is always on the same page, responding quickly and correctly to any issue.

Ratings and reviews

This app signs me out hourly on its own, causing me to miss guest requested tickets for maintenence. I've tried support several times and they were unable to figure out why the app signs me out so often. If there is a security reason this happens then the minimum auto sign out should be 4 hours of no activity. I literally have to sign in to this app every hour while I am at work. It is very annoyingly unproductive.

I really liked the Alicestaff app. I really don't like the new app. I can't create tickets and assign them to myself. when you enter the solutuon you lose it if you don't hit the save button. I don't know it was so much more user friendly.

1 Logs out when the mobile disconnects from network and need password again to log in 2 Takes alot of time time to load 3 No Biometric log in or Google Password kind of auto fill

What’s new

Bug fixes and improvements:
- New: Punch In / Punch Out from the app menu
- New: linked follow-up tickets (where turned on)
- Guest tickets link to the guest's SMS or WhatsApp chat
- Search rooms by Group Code; read full Special Instructions
- Fixed room status not updating after reconnecting
- Fixed duplicate tickets from tapping Create twice
- Fixed Android push stopping after signing back in
- Fixed the top Android crash and back button
- Fixed a start-up crash when storage is unavailable