
Nick Cost
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Always loading super slow, if you are considering using this service for your property think again Edit: With every update this app gets slower and slower its now at AOL speeds loading up. Please do not use this app for you or your company. It's been months like this they put no effort to fixing their app *edit* 3 years later and its not lagging anymore but I cannot get it to play a sound or vibrate when a work order comes in. my phone settings is correct. please dont use alice for your staff!
8 people found this review helpful
We'll look into this issue for you. Please send us a note at support@aliceplatform.com so that we can follow up.

Justin Courtney
Alice always has technical difficulty at least once a week. It is, however super easy to navigate and is definitely a cool app to use. But there are a lot of technical difficulties that happen. Today it keeps not wanting to load because of a "connection error" or something and so that forces me to uninstall and reinstall it every single time that I want to check and call or check what building to go to whatever it is that I need to do inside the app I have to uninstall it and reinstall it.
21 people found this review helpful
That doesn't sound right! Can you give us more information at support@aliceplatform.com so that we can investigate.

Jeff Manns
As a supervisor, it is imperative that this app works and I get all the calls. Unfortunately, it times out every 5 minutes and I have to sign in again. This is so many times a day, I don't care to count. Looks like they've had a "fix" on the way since 2021. Here it is, halfway to 2024 and nothing. It's an abandoned app as far as I'm concerned. All my guys have the same problem. Talking to my GM today about finding a new app that actually CARES about their clientele. Shame on you!! Do better!!!!!
8 people found this review helpful