SoSecure by ADT: Safety App

In-app purchases
4.1
3.58K reviews
1M+
Downloads
Content rating
Everyone
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Screenshot image
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About this app

SoSecure: Safety that’s mobile like you

Some situations require emergency response in seconds. Other times, you just need someone looking out for you. With SoSecure, you can locate loved ones and discreetly contact ADT if you feel unsafe. So, whether you’re exploring a new city, going running or on a first date, or just going about your day, you can go confidently.

SoSecure Basic (Free) Includes:
• Location Sharing – Invite family & friends into groups to make check-ins easier and have peace of mind knowing you’re all safe. Save 3 ‘spots’ like home or school to get arrival and departure alerts.
• 24x7 SOS Response from ADT – even if you can’t say a word.
• SOS Chat – Can’t talk? No problem. If it’s safe to do so, quietly share helpful details.
• SoSecure Widget – Request help faster from your locked screen.

Terms of Service - https://www.adt.com/about-adt/legal/sosecure-terms-of-service
Updated on
May 15, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
3.52K reviews
JC Mr Barbershop Carrion
March 9, 2023
I enjoy the app, however, it definitely need some improvement. It has a delay on actually time about three "3" to four "4" seconds. My wife is always reminding me of the delay everytime she is trying to see where I am at. Please, work on improving the delay issue. I yet haven't started thinking about looking for a similar app, but that can change today. And, you should also work on a "refreshing" button as to restarting any frozen movements. Can't see property address numbers no more. Why?
268 people found this review helpful
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ADT LLC
January 13, 2023
Thank you or your feedback, we will use this opportunity to improve.
Daniel Knapp
May 24, 2023
Tried restarting phone, clearing cache, clearing data, reinstalling... Nothing will cause this app to start working again. All it says every time I open it is "Whoops! So secure had a hard time loading..." The app has been in this state for several days at least. Update: Looks like you can only open the app if you are not on WiFi. Every time I'm connected to WiFi, the first error message says it can't make a mobile data connection, then the rest say something more generic. Still bad.
5 people found this review helpful
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ADT LLC
May 25, 2023
This sounds like an issue for our customer support. If you haven’t already contacted them, you may do so at Alwaysthere@adt.com.
CarbonatedCaveira
January 26, 2022
Has a glitch where it pauses videos and turns volume to zero. Can't listen to music or watch videos while it is running. I would also like an example mode that shows what will happen if you swipe or call, as it is vague and I am worried about it making noises if I need to be discreet. Needs lots of work, I will likely find something else.
894 people found this review helpful
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ADT LLC
January 26, 2022
We are really sorry for the trouble and we appreciate you bringing this issue to our attention. We will look into this further!

What's new

Bug fixes and accessibility improvements.