AB Remote Support

3.7
16 reviews
5K+
Downloads
Content rating
Everyone
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About this app

The AB Remote Support app is designed to allow remote fitting support for Naída CI M/Sky Processor supported devices using Bluetooth connectivity. The app is designed to be the interface between the mobile device and Marvel supported devices to allow hearing care professionals to remotely program recipients in Target CI over WiFi/cellular connections.

You may access the user manual in PDF format at: https://www.advancedbionics.com/ifu

Instructions for obtaining a printed version of the user manual can be found on the country-specific page.
Printed IFUs will be supplied within seven days for no additional charge.
AB Remote Support app - UDI-DI: 08400944CI6517YL

Advanced Bionics, LLC
28515 Westinghouse Place
Valencia, CA 91355 United States of America

Australia Sponsor
Advanced Bionics Australia Pty Ltd
B2 / 12 Inglewood Place, BAULKHAM HILLS
NSW 2153 Australia
Updated on
Sep 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

3.7
15 reviews
William Johnson
December 17, 2025
works sometimes. work when you frist open it after a while it doesn't work plus need to be updated. need updated updated version.
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William Harrison
December 3, 2025
crashing for weeks now. cant even adjust my cochlier implants. and it seems they don't care enough about the disabled to do anything about it
1 person found this review helpful
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Advanced Bionics LLC
December 8, 2025
Hello -- we would like to help you and your hearing care provider use AB Remote Support for appointments. Could you please email ABSuccess@advancedbionics.com? We have a few questions about the adjustments you would like to make, so we can point you to the right product steps.
allan Johnston
October 7, 2024
Very good.
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Advanced Bionics LLC
October 9, 2024
Thank you for your kind review! Should you ever need support with this App, our Customer Experience team is ready to assist. You can contact us at ABSuccess@advancedbionics.com.