My Aetna Supplemental

Adminco Inc

About this app

Discover a smarter, simpler way to manage your supplemental benefits. With the My Aetna Supplemental mobile application, you can conveniently manage your benefits from your phone.

FEATURES
• View coverage and benefits
• Submit and track claims
• Contact customer support
• Sign up for direct deposit
• Upload documents - Simply take a picture with your phone and upload
• View and download plan materials or forms from the document library
• Receive claim reminder notifications

ABOUT AETNA SUPPLEMENTAL
Aetna is one of the nation's leading diversified health care benefits companies. We serve an estimated 38.8 million people and provide them with the support and resources they need to achieve their health ambitions.

Ratings and reviews

Froze while registering. Tried to sign in after it finally unfroze and it says it doesn't recognize my username/password. Attempt to register as a first time user again and now the "continue" button at the end of the first step (plan ID and name/birthday) literally does nothing. It's just stuck on that page of the app. And the website on the letter I received that initiated this path of fruitless frustration is invalid. I clicked the Aetna sponsored link in Google results and it's a dead link.

Not an overly complicated perspective. The app doesn't allow an individual to access the file a claim icon on the bottom of the app screen because it is overlayed with the backwards/ clear/ close buttons on your mobile device. In other words you can't do anything other than look at the opening page. This is a design flaw on a mobile device app. It's useless on an Android device. So you have to call them, that's annoying. Fix it

User name can't have a ~ ; customer service doesn't know and jammed me up for 5 days until I figured out that I should change my username. They didn't seem to think it was unusual that I was the only user who received a message that the system was unavailable. Hopefully claims are better than customer service.

What’s new

• Bug fixes and performance improvements.