
Brigette Oakes
This worked the first day and then there was a persistent "connection" issue that prevents me from getting past the login screen. The day I could login, my activities wouldn't auto-sync to the app and tried all available options (Strava + Google fit). Incredibly disappointed in the app esp for such a reputable company. There are features as a coach for my walk team that I'm only able to manage from the app (not able to on the web) so i can't be effective. FIX ASAP!
9 people found this review helpful
American Heart Association, Inc
September 7, 2021
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at bfsupport@charitydynamics.com? It'll help us fix the issue and keep it from happening again.

Aaron Johnsen
This app barely works. Where do I begin? First of all, you can't create an account from the app unless you connect to Amazon. The Facebook option doesn't work because it's trying to open Facebook through an embedded site. I had to go to the American Heart Association site and create a login there. Second, it doesn't keep you logged in even with the option checked. Third, it doesn't even work! I connected this app to my Google Fit account and after walking over an hour it shows no activity.
3 people found this review helpful
American Heart Association, Inc
November 14, 2022
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at bfsupport@charitydynamics.com? It'll help us fix the issue and keep it from happening again.

Chris Stahl
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(Sep 11, 2020) Once I install and log in I shouldn't have to enter my password again. ... Other than that, the app works well enough. Edit (Jun 13, 2022): Improved login functionality via biometrics is a nice addition. I'm not a fan of the constant "Needs access to location data to track physical activity for fundraising" when it's not doing anything with the data. Remind us during the event window but not before then.
15 people found this review helpful
American Heart Association, Inc
July 21, 2022
We appreciate your review! If you have any feedback or suggestions, please write to us at bfsupport@charitydynamics.com. We would love to hear from you! We are always looking for ways to make the app better. Thank you for supporting Heart Walk and the American Heart Association.