
A Google user
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For the most part, I think it's a good app. I think it needs to be easier to update that you have participated that day. Currently, the only way I have been able to reach that is by entering the app, viewing the web page, logging into HQ, editing the profile and then from there going to the events page. There has got to be a easier and less time consuming route to do that. Additionally, selecting that you have participated should be based on the calendar day (date) instead of on a 24 hour cycle.
131 people found this review helpful
American Heart Association, Inc
February 5, 2019
Hello - Thank you for the suggestion, we will keep this in mind for next years release. If you click on the 'i' next to the points earned in the home screen of the app. You will be taken to Heartsville if you click on 'Back to HQ' and sign in with credentials you will reach your HQ faster. Thank you for participating in Kids Heart Challenge!

Delia Kotz
*UPDATE* almost 5 years later and this app is worse than before. It doesn't even do anything after I log my child on. It's just blank, with no activity, with the American Heart Association emblem. The website works far more better. Don't recommend. *2018* App doesn't connect to FB or email contacts. It's only good for seeing my children's progress.
12 people found this review helpful
American Heart Association, Inc
March 3, 2023
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at support@boundlessfundraising.zendesk.com? It'll help us fix the issue and keep it from happening again.
Thank you for being a Heart Hero and participating in the Kids Heart Challenge!

A Google user
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The "scan heart image check" does not work in app nor do any of the games. I saw someone else posted about this as well. My child was excited to see the characters come to life on the app but was disappointed when we found out that it was not working. Everything else worked perfectly fine. :)
41 people found this review helpful
American Heart Association, Inc
March 2, 2020
Hello, we're sorry to hear that you are having a problem with the AR Features. Please reach out to our customer support team at bfsupport@charitydynamics.com and we'll help you complete any Challenges affected by this issue.
Thank you for being a Heart Hero and participating in the Kids Heart Challenge!