
A Google user
It may be convenient if you are trying to easily raise money, but honestly the website works well enough for that. My issue with the app is that they get the kids all excited about making their stickers and heart heroes come to life with the augmented reality part of the app. Then it turns out that not all phones are compatible with that feature. I downloaded the app last year because she was desperate to use that feature. It worked last year. Now this year it says my device (same phone) is not compatible. Not all of us get new phones every year or 2. It really shouldn't be so complicated that a 2 year old phone can't work with the feature.
120 people found this review helpful
American Heart Association, Inc
February 18, 2020
Hi, we are sorry that you did not enjoy the app as much. We will try to resolve the issue as soon as possible. Please contact us at bfsupport@charitydynamics.com so we can help you achieve the final Badge.

A Google user
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The "scan heart image check" does not work in app nor do any of the games. I saw someone else posted about this as well. My child was excited to see the characters come to life on the app but was disappointed when we found out that it was not working. Everything else worked perfectly fine. :)
22 people found this review helpful
American Heart Association, Inc
March 2, 2020
Hello, we're sorry to hear that you are having a problem with the AR Features. Please reach out to our customer support team at bfsupport@charitydynamics.com and we'll help you complete any Challenges affected by this issue.
Thank you for being a Heart Hero and participating in the Kids Heart Challenge!

A S
Easy to navigate, the only thing that was frustrating was when trying to donate inside the app, it was freezing, so I had no idea of we had actually donated. It wasn't until after we closed out we realized that we had made the donation twice. Other than that the app is great.
114 people found this review helpful
American Heart Association, Inc
January 11, 2022
We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at bfsupport@charitydynamics.com! Have a wonderful day!
Thank you for being a Heart Hero and participating in the Kids Heart Challenge!