Alignment Health Plan

3.5
72 reviews
10K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The Alignment Health Plan member app is your secure mobile gateway to your health information. In conjunction with ACCESS On-Demand Concierge, our newest program offering all members a concierge health care experience, our app is designed to make your health care accessible anywhere, at any time.

Once you’ve logged in, you’ll be able to:
• View you member ID card
• View benefit information
• Check claim status
• Connect with a doctor 24/7
• Message your ACCESS On-Demand Concierge
• View your maximum out-of-pocket expenses
• View prescription history
• Find a drug
• Find a pharmacy
• Pay your premium
Updated on
Aug 5, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
69 reviews
Julia Donovan
June 17, 2022
I received email in February that app had been updated. Went into play store to update. App hasn't work since February. I have repeatedly uninstaller & reinstalled numerous times. Recently I contacted Alignment & issue was to be forwarded to the IT department. Not one word back.
12 people found this review helpful
Did you find this helpful?
Cheri S.
June 3, 2022
I had used this app a year ago and it seldom worked. I uninstalled it but then reinstalled it recently. It had an old card number on it and wouldn't accept my new card number. So if I could give no stars, that would be great because it's useless!! Even my insurance company couldn't help me figure out out.
9 people found this review helpful
Did you find this helpful?
AVA by Alignment Health
June 24, 2022
Hi Cheri, thank you for taking the time to post a review. We would like to speak to you about your experience and assist you with any issues you may be having. Our concierge navigator will outreach you within 1 business day. For immediate assistance, call your ACCESS On-Demand Concierge Team 24/7 at 1-833-242-2223 TTY 711.
Jan Buckman
September 11, 2023
It seems like a good plan except for a couple of exceptions: 1. The Dental Plan is very limited & not very helpful. 2. Being an HMO means getting referrals is slow, cumbersome & very time consuming.
9 people found this review helpful
Did you find this helpful?
AVA by Alignment Health
September 14, 2023
Hello Jan, thank you for your review. We would like to speak to you about your dental plan and HMO referrals experience. Our concierge navigator will outreach you within 1 business day. For immediate assistance, call your ACCESS On-Demand Concierge Team 24/7 at 1-833-242-2223 TTY 711.

What's new

Updated index.js add blank space to avoid weird style issue

App support

Phone number
+18443102247
About the developer
Alignment Healthcare, USA LLC
mslimi@ahcusa.com
1100 W Town And Country Rd Ste 1600 Orange, CA 92868 United States
+1 760-498-6060