Aircall helps businesses be more productive on customer support or sales engagement with an easy-to-use and powerful phone system. Aircall is hosted in the cloud and offers collaborative features allowing teams to work better together. Put your professional phone in your pocket! Make and receive calls from anywhere using Aircall numbers.
Aircall is the perfect fit for remote teams or virtual offices abroad. Aircall provides phone numbers that you can use on any device. Your calls follow you whether you are at work, on the go, or working remotely, without having to give away your personal number.
Aircall combines collaborative features that enhance teamwork and improve productivity within your team through powerful call center features that will help your business gain a competitive edge.
● International numbers
Make and receive calls with your prospects and customers on any number, all over the world while seeming, local to them
● Shared call inbox
Share a team view of all calls that need follow-up. Archive a call once follow-up is complete: your team will automatically know
● Shared contacts
Share contacts you create with your team so everyone knows who's calling and have the ability to keep some private.
● Assign, tag and comment on calls
Assign calls to a specific teammate so it immediately pops up on their To Do list. Add context with a tag or a comment on it if you'd like.
● Call transfer
Transfer a call to any of your teammates in one click. You can also transfer to the most qualified teammate. Know who's available and who's not before transferring the call.
● Call recording
As an admin you can choose to record the calls on each of your numbers to better monitor your team’s performance.
Aircall connects call information to your other CRM’s and helpdesks including, Salesforce, Zendesk, Pipedrive and Slack.
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📞Sign up for Aircall & get your phone support system up and running in no time 📞
Visit aircall.io
If you have any feedback or questions, please visit our community pages or email (support@aircall.io):
Aircall FAQ - help.aircall.io
Aircall is the perfect fit for remote teams or virtual offices abroad. Aircall provides phone numbers that you can use on any device. Your calls follow you whether you are at work, on the go, or working remotely, without having to give away your personal number.
Aircall combines collaborative features that enhance teamwork and improve productivity within your team through powerful call center features that will help your business gain a competitive edge.
● International numbers
Make and receive calls with your prospects and customers on any number, all over the world while seeming, local to them
● Shared call inbox
Share a team view of all calls that need follow-up. Archive a call once follow-up is complete: your team will automatically know
● Shared contacts
Share contacts you create with your team so everyone knows who's calling and have the ability to keep some private.
● Assign, tag and comment on calls
Assign calls to a specific teammate so it immediately pops up on their To Do list. Add context with a tag or a comment on it if you'd like.
● Call transfer
Transfer a call to any of your teammates in one click. You can also transfer to the most qualified teammate. Know who's available and who's not before transferring the call.
● Call recording
As an admin you can choose to record the calls on each of your numbers to better monitor your team’s performance.
Aircall connects call information to your other CRM’s and helpdesks including, Salesforce, Zendesk, Pipedrive and Slack.
-----------------------
📞Sign up for Aircall & get your phone support system up and running in no time 📞
Visit aircall.io
If you have any feedback or questions, please visit our community pages or email (support@aircall.io):
Aircall FAQ - help.aircall.io
Avis
Nouveautés
Hello everyone,
As usual our dev team worked really hard on this version. They fixed a lot of bugs and they had some new cool features:
+ Stability
+ After rating a call below 4 stars, a view will be prompt to know more about the issues you might encountered during the call. This information is important to us, and it will help us to improve our call quality !
Stay tuned, some new cool features are coming!
