3.1
300K reviews
10M+
Downloads
Content rating
Everyone
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About this app

myAIS app
Manage your service with ease

The ultimate service experience all at your fingertips
• Manage all your services and numbers with one myAIS account login
• Check your balance, pay bills, top-up, and more
• Buy SIM, activate SIM, and apply AIS Fibre
• Support: Report mobile and home internet issues anytime, 24/7

Going beyond with a variety of privileges from AIS Points
• Redeem your points for call/data packages, food and drink discounts, shopping rewards, and more — for every lifestyle, every day
• Connect with our Points Partners to enjoy point redemption even more

Hassle-free shopping with great selection and deals
• Buy packages for calls, data, roaming, entertainment, and get personalized recommendation
• Shop for your new devices, tablets, or accessories easily with value deals
• Shop for digital services easily with AIS Insurance, financial services, and more

Sleek new design, simpler than ever — download now!
Updated on
Jul 15, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.1
295K reviews
Francescopaolo Di Cello
May 7, 2025
The new version hangs when loading on-top packages so it's impossible to select and buy one. Clearing the cash and storage data resolves the issue temporarily but the problem comes back after a few minutes or hours. A permanent fix is urgently required. I have the same problem on two different phones with different versions of Android and it's been reported by other users too.
13 people found this review helpful
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MIMO Tech Company Limited
May 8, 2025
เบื้องต้นสมายล์-จีรนันท์ ขอแนะนำให้ทำการลบแอปพลิเคชั่นแล้วติดตั้งใหม่อีกครั้ง หรือ ทำการปิดแอปพลิเคชั่น เปิดใช้งานด้วยสัญญาณอินเทอร์เน็ตมือถือนะคะ และเปิดแอปพลิเคชั่นใหม่อีกครั้งค่ะ หากคุณพบปัญหาการใช้งานแอปพลิเคชั่น สามารถแจ้งหมายเลขโทรศัพท์และรายละเอียดของปัญหาที่พบผ่านช่องทาง Inbox Facebook : AIS Call Center โดยตรงได้เลยนะคะ
Nick Walters
February 8, 2024
Terrible new verson of the app. Even though I chose English as the language, many of the subgroups were in Thai. The silly graphics really slow it down even though my phone has 12 GB ram. So much advertising that I couldn't find the utilities. I was looking for roaming packages and found none. Then, after deleting and reinstalling the app, I found it easily, still very buggy.
69 people found this review helpful
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Doc Holliday
December 28, 2023
The new version is terrible. They have had 5 version changes in a month and they still can't get it right. The new version is intended for Android 10+ but it won't run on my tablet. The old version does. As for the app being used to promote AIS, it is worthless, especially if you don't live in Bangkok. The LINE stickers are only in Thai so unless you are fluent in Thai they aren't worth anything. The Food, etc should have a map to show where the merchants are located.
59 people found this review helpful
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What’s new

Overall app performance improvements.
Thank you for using myAIS. We’re committed to delivering the best experience for you.