
Max Tint
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So frustrating this app... I've updated and tried more than ten times over several days to transfer some balance... Each time get to the input otp to unitiate the transfer and every time it stays on the *processing" display for several minutes until ais logs me out... Also the help assistant title is in English but the actual chat is in Thai... Mmmm note to self try out the true mobile service
14 people found this review helpful
MIMO Tech Company Limited
February 24, 2023
If you are currently facing logging-in issue, please kindly provide us the detail.
/Mobile number;
/The date when encountering the problem;
/Error which problem happens;
/capture screenshot;
/Android version;
/Signal in use ;
Send to email address ; callcenter@ais.co.th, Smart-Chatrapum is here and willing to serve you as urgent .

Carl Farkas
This app appears to have a bug. Very, very slow now. Perhaps 1 minute just start. Every screen takes a minute to show. Only app on my phone with this problem. Tried reboot, no help. Using latest version on fairly recent (3 years old) Samsung.
10 people found this review helpful

J Bouma
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need an OTP to do anything useful like view or pay bills; but guess what, postpaid sim doesn't work overseas (UK), even with roaming turned on. So, completely useless and no way to pay my bill on time. Used to be able to do this through the website, but they've discontinued the web service, forcing you to use the app. Well done AIS!
19 people found this review helpful