Ajax PRO: Tool For Engineers

1.01K reviews
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Everyone
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About this app

Ajax PRO: Tool for Engineers streamlines Ajax system installation, configuration, and maintenance. Easily navigate the intuitive interface and manage thousands of sites on the go. Access project-grade devices available exclusively to authorized Ajax Systems partners and unlock the full capabilities of Ajax solutions.

INSTALL AND CONFIGURE SYSTEMS USING ONLY A SMARTPHONE
· Add wireless devices by scanning QR codes
· Add wired devices with automatic line scanning
· Test devices in just a few taps
· Configure devices with in-app wizards and guidance
· Access manuals and documentation during installation

RESOLVE MAINTENANCE REQUESTS REMOTELY
· Adjust detector sensitivity
· Check device states and battery levels
· Configure automation scenarios
· Add users and manage access rights
· Temporarily or permanently deactivate devices
· Monitor system faults and compliance in real time

MANAGE THOUSANDS OF SITES EFFICIENTLY
· Quickly find sites, users, and devices with smart search and flexible filters
· Track all system activity with a detailed, non-editable event log
· Focus on critical events with customizable notifications
· Switch seamlessly between personal and company accounts
· Connect your account to multiple companies

GET SECURE ACCESS TO CLIENT SYSTEMS
· Log in via password, Face ID, or fingerprint
· Two-factor authentication (2FA) support
· Single Sign-On (SSO) for corporate accounts
· Full session control with instant session termination

Over 4.5 million users across more than 180 countries trust Ajax. We offer end-to-end solutions for protecting homes and businesses оf any scale. The Ajax product portfolio includes more than 300 devices for:
· Intrusion protection
· Video surveillance
· Fire and life safety
· Comfort and automation

• • •

Ajax equipment is required to use the app.
Devices are available through authorized Ajax Systems partners.

Learn more at ajax.systems
App for professional Ajax system installation, configuration, and maintenance
Updated on
Sep 29, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Location, Personal info and 4 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

959 reviews
Hiren Chauhan
August 9, 2020
Great app. So simple & efficient. Using the system for one year. No issues at all. One day after a fight my gf tried to break the outdoor siren, it did not come off and started the alarm, that shows it works very well. She even uses the system to make sure the kids stay inside in the evening ;) Great system for parents to keep the indruders out and kids in :) Plus Good customer service. Thanks. Feedback - Scenarios should have more options. For eg, to schedule individual devices on - off.
34 people found this review helpful
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Ajax Systems Inc
August 12, 2020
Thanks for the feedback! You can arm schedule individual devices using Groups mode. Please, contact our support team. They'll help you. Mail: support@ajax.systems
Arjan Neet
March 3, 2024
App works great, but I have both the regular and the pro app installed and thus get 2 notifications for everything. I would uninstall the regular app, but touching the shortcut of the regular app shows a direct possibility to arm/disarm or arm night mode directly without opening the app, the pro app doesn't have this unfortunately. The alarm system itself seems good, although I don't like that it doesn't have an API for domotica. The siren is not loud enough and the door sensors very big.
6 people found this review helpful
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Ajax Systems Inc
March 6, 2024
Hello! Thank you for the feedback. You can turn off notifications for your PRO account in the Ajax Pro app: Hub settings -> Installation engineers -> Notifications. Integrations into other systems can create potential risks we cannot allow. Please make a siren sound test in the siren settings. Have you tried using the small magnet for DoorProtect?
John Morrison
September 21, 2023
I am an in field technical manager at an alarm company. When we first tried the ajax it was to utilize the insane wireless distance you get from the devices. You cannot compare it to other alarm products except for 1 other alarm which I won't mention. However when I installed it the first time the agent came to my office and I had a hands on training session for 30 mins to go through the ins and outs of the alarm capabilities. Awesome product 👌
17 people found this review helpful
Did you find this helpful?
Ajax Systems Inc
September 29, 2023
Hello! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

What’s new

- Scenarios for third-party devices connected via Takeover Module. Intrusion, fire, and leakage detectors can trigger scenarios by alarm, key fobs can control automation devices. For opening detectors, added chime sounds via a siren for opening and tilt events. Available on OS Malevich 2.42+.
- For Hub BP Jeweller, added a separate activity period after a hub or any device lid state change in battery saving mode, allowing system servicing after a tamper alarm. Available on OS Malevich 2.43+.