Where did the alarm feature go? The last update has removed my ability to set an alarm. I can't even remove the current alarm i have set. Very very disappointing and annoying.

June 15, 2017 update ruined my activity tracker connection; won't connect at all! Please rush fix!

Improved slightly, the app doesn't always recognise an Internet connection when it has one. No better on app store

App was working well sporadically but now won't pair with activity tracker AT ALL. The tracker is counting the steps but neither the iOS or Android app can sync the info. It hasn't worked at all for past five days and no sign of improvement. Email sent to developer hasn't even been acknowledged. Poor service. Back to Aldi for refund i think.

Bloody useless .. I cannot even register which is a requirement. I bought a set of scales. They are going to be returned to the shop. Not user friendly by any means.

Some of my workouts from GPS Watch don't synchronize with craneconnect website, especially those with heart monitor data.

Still haven't added Google Allo support and since last update Twitter notifications are coming up on the watch even though it's disabled on the app. Sort it out!

Would let me log in. Still waiting for reply from over 2 ways ago over this issue

The Bluetooth on the scales doesn't connect and when it finally does stays on for 10seconds and switches off.. So frustrating..

Will not sync my data with my online account. If this was fixed might up the stars Still not fixed + no reply to my email very poor customer service.

App doesn't email to register so can't use app or equipment purchase

The tracker is very good and accurate but the app and/or Bluetooth connection s very flaky. I never managed to link to friends and family so we could compete with each other. My wife's app would not connect and so we followed the guidance and tried to reinstall the app but it would not accept the password or allow the password to be reset. So she now has a wireless piece of junk. My tracker then failed and would not connect. Despite reinstalling the app it still won't connect- so we now have 2 pieces of junk!

Works alright with my device. Likes to disconnect to regularly. MAY I POINT OUT THAT YOU NEED TO HAVE BLUETOOTH ENABLED AND VERSION 4+ OF BLUETOOTH FOR IT TO WORK. Sony Xperia E5 Using aldis "analogue smartwatch" . . . . . . 3 months on... The app is still working, still with quite a few bugs tho

Scale settings keep reverting my user settings back to female and I've just noticed this app has used 1.6Gb of my mobile data in the last week, god knows what on. I've restricted it to Wi-Fi now but not impressed. Very poor.

Can no longer log in. My pw is correct, but it says it's wrong. When I press the button for an email to reset, I get nothing. So now I have a pointless £25 piece of kit collecting dust.

Using with HR-GPS paired to LG-K520k (stylus 2). Have followed instructions to the letter and ensuring strap is moist (sensor also works with my 4yo Polar strap) however heart rate connection keeps dropping out even when phone is less than 1m from sensor. Wondering which Bluetooth 4 class the sensor has been designed for. Not happy.

Recently, I cannot properly sync all my data to my online account on your website.. Your website always displays an error "oops, something went wrong!". Please fix this!

Had to find seemingly not listed fix process. Running firmware v1.0.2. It had worked for a few weeks but one day stopped syncing and then refused to connect. Fault find FAQ tried to no avail. Support company not replying. Device still visible in ble scans so evidently not dead. Waste of time and effort uninstalling, rebooting etc. I even tried the other app by latitude, but no help. Eventually I found that powering off the wearable its self then made it possible to re connect with the app. In the process I reset whatever was on there. I can't see the average user trying so much stuff! Let's see if it stops working again. Maybe I'll wait till there is 1 week warranty used and go ask for a refund as a comment on the lack of support from.. Austria?

Can no longer get my tracker to pair it my phone. Not fun

Worthless. I had almost 5000 steps in and when I checked the app, not only did it not sync, but it reset my tracker. Halfway through the day and it says I'm at 240.

Used it for one year. Now, not longer able to access it. Keep getting a wrong messages: Either "not connected to Internet " or "incorrect pw./adress" which is not true. Worthless. ..

App does not work. Won't let me log on, Says p.w. incorrect. Its not. Also won't send p.w. reset email. Grrrrr!

I have connection problem analog smart watch with my xiaomi redmi note 4. Whenever i try to connect it seems connecting..but not connect

Using the activity tracker and it all works. Would like to connect to Samsung health and have auto sleep detection but for the money it's good value.

The app is good for connecting to your aldi fitness tracker, shows accurate results as long as it's connected

Had no problems at all

Won't let me log back in.

After the update it works

Wets tigers 😊

where is the heart rate belt support?

it woudnt run on my laptop

Using app with the watch. Love the watch, the app not so much. Had to do a reset on my phone and app wouldn't let me log in, emailed support & got no reply. Had to re register (using identical information) but as it wouldn't let me simply log in all the last 4 months of data has been lost.

I wasn't able to install on my earlier phone because it wasn't a later phone. Instructions require it to be a android with a 4.3 version or higher. Once I purchased a phone with a android of 4.4 and updated to marshmellow 6.0 the heart rate device worked fine. I suggest to everyone to get the new devices for activity to work you need a newer version of at least 4.3 version phone. It is working great. also, you must use cranes app on your phone to find your device. Do not use your bluetooth program directly. Once in, select the crane device you purchased from the many devices they offer.

Claims my email is registered. So I try login and it says I have the wrong email or password but I don't because I literally just created it. So I tried having it reset my password and it won't even send the email, even tho the email is typed correctly. Been trying to set the app up for over two hrs.

Works reliably with my wrist band when the instructions are carefully followed. However, it would benefit hugely from some simple improvements; Ability to set the alarm on specific days (I currently have to remember to switch it off on a Friday and then on again on Sunday evening) Alarm should go off within a time window when I'm awake or in light sleep only, not just at the specific time I set. If the alarm is set and battery is critical then it should enter a low power mode (i.e. stop logging) so that the alarm can go off when needed. Other than that I find it very useful.

Extremely clunky app. Worked as intended with my scale the first few days. Then couldn't connect anymore. You guys should work on getting a reliable product before publishing anything. I'm disappointed. Hope you update soon.

I had an older version of this app & it worked like a charm. I never had any problems. I just updated the app today & it can't connect with my scale. Gets stuck on "Processing...." Please fix asap & allow for different users to use the app on one phone or make it work on an Android tablet please!

Doesn't work no matter how much you try! It will not connect with app, useless! Aldi s should be ashamed.They usually have very reliable products, taking both mine back tomorrow,.

Useless app, it won't connect to the watch even with the latest update and there is no way of adjusting the settings on the watch itself. Crane obviously didn't design and test this product properly!

Never had an issue until I had to reset my phone. Now I can't login to my account or register a new one. Can't use the app until I have done one or the other. Tried to get on the website and get "The specified CGI application encountered an error and the server terminated the process " WTF.