Crane Connect

4.03K reviews
Content rating
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About this app

Crane Connect enables you to get detailed informations about your body, fitness and training efficiency. The very simple handling helps you to navigate between the different reports of the day, week, month. It don't matter if you are at home or on holidays, your analysis are always with you and you can watch them always on your smartphone or on the website.

Remark: Continued use of GPS running in the background can dramatically decrease battery life.

**** Please Enable the Location before the Bluetooth connection in Android 6.0 Marshmallow****
Updated on
Aug 17, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info, and Photos and videos
This app may collect these data types
Location, Personal info and 2 others
Data isn’t encrypted

Ratings and reviews

3.75K reviews
A Google user
October 29, 2018
Rubbish , now the clocks have gone back I have no way to connect to my watch from my phone and the app won't let me connect to it , it used to be a pain to get it to connect but it was possible after a lot of work but now , no it's impossible , yes I synced it properly , no I didn't connect it using the phones app for bluetooth and weirdly when you try to connect using the app it switches off my wifi instead !?! Random
22 people found this review helpful
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Tamas Petkovics
January 29, 2021
I had similar problems like mentioned here, that my Nokia 8.1 Android phone was not connecting to the AICDSCALE1 Bluetooth scale. The troubleshooting and the FAQ on the website does not really help with the turn off, reset the phone and scale, turn off/on Bluetooth recommendations. But actually after multiple tries I managed to make it work. My solution was to go into Android settings > Apps & notifications > See all apps > pressing the ... menu and show system > and in that list for all the Bluetooth, Bluetooth MIDI Service and Crane Connect app I did a Clear Storage and Clear Cache options. After this I relogged with the Crane Connect app, and it worked, it was able to connect to the scale finally. FYI I did not allow the app to access phone, contacts, SMS, files, media etc. but allowed the location service and Bluetooth access. Maybe the location is required as well for it to work. After this long torment of trying to connect to the scale, actually the apps seems to be pretty OK at first glance, it is easy to use and works well.
14 people found this review helpful
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A Google user
October 28, 2018
*** AVOID THIS APP *** This is the second time I have used this app. First time was with a Cranesports running GPS watch. The watch was great, but I had to change to a different watch and app because this app was so utterly useless and incompatible with practically everything. The website is also a complete waste of time too. After updates features don't work and functions are removed and data is reported incorrectly. Did I mention that important activities were mysteriously deleted from the site and app after being uploaded. Also, customer support is non existant. That was a few years ago, so when I bought the new speed & cadence sensor I was hoping for some improvements. I was disappointed, it is still exactly the same useless piece of software that it was previously. No improvements or development whatsoever. I was also duped by claims on the packaging that it is compatible with Strava. It is not! So I will be taking it back to the shop for full refund tomorrow and will avoid all Crane Sports devices in the future, as I would advise everybody to.
42 people found this review helpful