AlertCops

Name: AlertCops
Availability: InStock
Rating: 3.892857074737549 (3508 reviews)
Author: Secretaría de Estado de Seguridad - Mº Interior

Secretaría de Estado de Seguridad - Mº Interior

3.9

3.51K reviews

500K+

Downloads

PEGI 3

About this app

AlertCops is the citizen security alert service that the Spanish Law Enforcement Authorities (Policia and Guardía Civil) provide to assist you in risk situations.

AlertCops is a complementary channel. You can send alerts with images or videos to the nearest emergency center, chat directly with a support agent or receive security news and notifications sent by public security services. So, you will receive faster and more efficient attention.

You can also share your position with those people you want or with the public security center that provide this service.

AlertCops: Immediate – Collaborative – Close - Direct – Accurate – Preventive - Discreet – Effective

Updated on

Oct 25, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Location, Personal info and 6 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.9

3.48K reviews

Ame Sauvage

April 11, 2024

Here is a hint for those from the U.S. trying to use this app but couldn't get the verification code. I ran into the same issue not receiving a text to my main phone number. However, as I registered the app using my Google voice number, the verification code went through and the app is activated. Also, multi language suppory is still available. One just has to get through the first step of selecting the preferred language in Spanish, then the rest will take care of itself.

2 people found this review helpful

Secretaría de Estado de Seguridad - Mº Interior

April 10, 2024

Thank you for your review. We're sorry to hear that you had difficulties receiving the validation code. If at any time you have any problem related to the app, do not hesitate to write to our support team alertcops@interior.es so they can help you as soon as possible.

Lisa Elford

September 19, 2024

Updated: Still not workable on dual SIM (see resp below). Many problems to install & register on new 2nd mobile. Had to get separate Google a/c to d/l from Play. My UK provider tech team investigated, was AC not them. After lots of emails with AC, got passcode via email. AC tech NEVER gave up and 2 weeks of emails now have AC installed and working on my 2 mobiles, UK & ES Sims. Edited from 2 to 5 as want others to use because it's a great app once working & cust service 10/10. Feel safe people

1 person found this review helpful

Secretaría de Estado de Seguridad - Mº Interior

September 12, 2024

Hi Lisa, we’re sorry for the issues you're facing with AlertCops. For dual SIMs, ensure the registered SIM is used for data. If registration still fails, please do not hesitate to contact support at alertcops@interior.es. We’re here to help!

Andy Ross

July 26, 2024

Updated, I emailed AlertCops who provided me with a verification code, now able to log on and use the app. Many thanks. Despite claims that verification SMS sent anywhere in the world I have yet to receive an SMS to my UK number... So basically a useless app at the moment

1 person found this review helpful

Secretaría de Estado de Seguridad - Mº Interior

July 25, 2024

Good morning Andy and thank you for your review. You should receive the SMS with the validation without any issues. Could you please contact our support team via email? Write a message to alertcops@interior.es and they will check your case as soon as possible. Thank you very much.