AliviRide

Alivi

About this app

Our mobile phone App provides you with an easy means to book rideshare or schedule non-emergency medical transportation.

Ratings and reviews

Works most of the time. I only wish there was the option to edit and scheduled trip instead of having to completely cancel and start over. Also, the message for the driver or additional information options are useless. You're asked if a stop is needed, i.e., pharmacy, but it's not related to the driver. No matter how many times I've requested a pharmacy stop after seeing a doctor, it's never been accomplished. The drivers aren't made aware and only abide by the pick-up/drop-off information

With the aid of a very helpful lady in their office I was finally able to get registered after running into the same problems as everyone else in trying to do it myself. I made it to my destination with no problem (I had scheduled the trip by phone and hadn't used the app.) However, when I tried to activate my already scheduled trip home using the app, I found that the "activate" button was not there and therefore I had no way to notify them I was ready to return! I called the office again but their rep also couldn't locate the button or any other way to activate a ride via the app. He was able to set up my ride without using it, but if I had been forced to use the app I'd still be 8 miles from home. As far as I'm concerned, until they fix the bugs this app is totally useless.

New user. The app seems nice and a huge improvement over Modivcare but I can't really leave a very factual appointment until after I've done a few rides. At least there is no longer an unhelpful robot blocking you from speaking to a person if you call them so ithis alone saves a huge amount of time and headache.

What's new

- Bug fixes
- Performance improvements

We regularly update the app with the latest features, bug fixes, and performance improvements.