
Sara
There isnt a way to contact customer service from the app. I havent used my account in years, sent multiple requests to the emails I could think its attached. This is such b.s I cant even access my account. The app hasn't sent a single password reset after I asked a few times. Tried to make a new account but says my phone is in use. I havent even gone to the laundry mat as I wanted to make sure I was able to login. I can't login.
3 people found this review helpful

Brooke (¡tsMEbje!)
What a 'LOAD' of hassle. Support sucks, they tell you to talk w the service locally, and they tell you (logically) that they don't have any control over the app and its non-functioning functions. 9 times out of 10 there's an error/unable to process my transactions to add credits which is super annoying. Do you not want me to spend money here? The text notifications for 3 minute warnings come about 50% of the time and then when they do, most of the time they send the notification multiple times.
17 people found this review helpful

Brandon Mendoza
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For the most part the app works well. There have been a few occasional issues. Like it taking the payment but not starting the machine and sometimes getting it to connect to a washer or dryer can be finicky. The staff at the laundromat are usually very accommodating when it comes to help sort out issues however so props to them.
1 person found this review helpful