MGB Health Plan Member

Mass General Brigham Health Plan, Inc.

About this app

Mass General Brigham Health Plan Member App

Effortlessly manage your healthcare with the Mass General Brigham Health Plan Member App, designed specifically for MGB Health Plan members.

Getting Started:
To use the app, register with your member ID, which is located on your Mass General Brigham Health Plan ID card below your name.

Key Features:
- Digital ID Card: Save and access your ID card directly from your phone.
- Claims Access: View and manage your claims activity and details.
- Plan Usage Tracking: Monitor your deductibles, copayments, and overall plan status.
- Provider Finder: Easily locate doctors, dentists, and hospitals.
- Secure Video Visits: Access HIPAA-compliant video consultations for medical and mental health care through Well Connection*.
- Member Services: Connect with our support team for assistance.
- Dependent Information: View details for dependents under 18.
- Contact Info: Get phone numbers and directions to hospitals, pharmacies, and doctors' offices.
- Plan & Benefits Info: Access comprehensive information about your plan and benefits.
- Cost sharing and estimates: Review cost sharing for your plan and estimate medical costs.
- Medication Lookup: Check the coverage for your prescriptions.
- Secure Messaging: Use our message center and receive important notifications securely.
- Fitness & Weight Loss Claims: Submit claims for fitness and weight loss programs online.
- Claims History: Review a summary of your claims for the past 2 years.
- 1099 Tax Forms: Access your 1099 tax forms.
- Primary Care Provider: Elect or update your Primary Care Provider during business hours.
- Digital Medical ID: Access your Medical ID cards digitally.
- Live Chat: Chat with customer service directly from your secure member account.

Note: Features may vary based on your plan and benefits.

Mass General Brigham Health Plan includes Mass General Brigham Health Plan, Inc. and Mass General Brigham Health Insurance Company.

Ratings and reviews

Probably one of the most useless apps I have ever used. I gave it 2 stars since I ran into 0 bugs. Several problems. The letters are too small and are hard to read. The background color doesn't help much. To keep the login values, the prompt is too fast, and I tried several times to catch it. I can get the information on claims elsewhere since AllWays is my secondary insurance. If this app provided primary insurance payments, it may make me reconsider removing the app from my phone.

Looks nice and new works great... But like the other guy said stuck running around in circles trying to register with the app.. I agreed to the agreement and it still just jumps you back to the home screen and when you try to login it says some type of error but won't show you what error..

It's not compatible with my device in the latest version. I have a Samsung Galaxy Z Fold 4. So I can't use my health plan's app anymore! Please fix this and I'll update my rating!

What’s new

Minor bug fixes and Performance improvements