Shamel is a private digital platform that connects individuals and businesses in Saudi Arabia with independent service offices that provide administrative consultation and coordination services.
The platform allows users to submit service requests and receive general guidance, consultation, and support related to administrative requirements and processes. All services provided through the app are offered independently by third-party service offices.
Shamel does not provide government services, does not process official applications, and does not issue any government documents. The platform is not affiliated with any government entity.
Key features:
• Connect with independent service offices
• Submit and track service requests
• Receive administrative consultation and guidance
• Secure handling of user information
• Customer support assistance
Users remain responsible for completing any official procedures through the appropriate government channels.