
Thelma Begay
The app always says our door does not have a code. The thermostat feature does not turn off the thermostat or allow you to do much - it's great at timing out and won't let you adjust anything - real great at that. This app is so frustrating. I'm not sure why they made us install this and it doesn't even work.
1 person found this review helpful
Ambient Property Technologies, Inc.
March 31, 2026
Thank you for submitting your feedback! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you. Please contact us at https://www.ambientproptech.com/support/contact-us. We look forward to hearing from you soon.

Jude Meniru
Only loosely usable. Seems this is a common sentiment here, sad to see this has remained the case. App is remarkably slow, often just hangs on nothing, has to be restarted several times to open locked doors, and if you happen to miss the short window where a property lock remains open? You have to completely exit the app once again. This goes beyond poor app optimization, it doesn't matter what device you have, this app is truly bottom of the barrel and piss poor. Would be a 0/5 if I were able.
Ambient Property Technologies, Inc.
March 3, 2026
Please contact us at ambientproptech.com/support/contact-us so we can assist.

C P
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Worthless. Works for a day or 2, once every 3 months. Then completely stops working again. The app, lock and the COMPLETELY worthless thermostat are not worth anybody's time. Tell your complex to find a better program, heck, any program would be better than this. I expect they'll respond the typical, "we strive to be better, yada, yada, yada", but review after review after review for the last few years are all the same thing. IT'S JUNK AND IT DOESN'T WORK! Complexes, please don't bother!
4 people found this review helpful
Ambient Property Technologies, Inc.
February 24, 2026
We’re sorry for the frustration. We know repeated issues are unacceptable. Many problems are tied to specific device models, firmware, or connectivity, which we can resolve once investigated. If you’re willing, please contact our team at ambientproptech.com/support/contact-us so we can look into this and work toward a fix.