AMS Support is the internal tool for AMS IT Solutions team members to view and respond to support requests from the store owners and customers we serve.
• A unified inbox of support tickets, updated in real time
• Push notifications the moment a store needs help
• Fast replies with AI-assisted drafting (Suggest & Improve)
• Manage ticket status, priority, and assignment
• Search and filter across every store you support
• Secured with AMS Auth two-factor sign-in
AMS Support is for AMS IT Solutions employees only and requires a staff account. It is not intended for the general public.
Answer store support requests fast — inbox, alerts & AI-assisted replies.