3.4
352 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Access your policies 24/7! Manage payments, view claim status and more with Customer Center.

• Pay your bills
• Set up and manage automatic payments
• Submit a road trouble service request
• Submit glass claim request
• Check claims status, view documents and history
• View your insurance ID cards and policy documents
• Obtain a temporary evidence of insurance for a newly acquired vehicle
• Manage document delivery options, such as going paperless
• Easily enter your monthly report for dealer’s blanket or builders risk policies
Updated on
May 9, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.3
337 reviews
ChrisIsTasha
September 30, 2022
Update: Still have issues signing in but figured out a work around that works on my phone. 5 stars if I didn't have to do this. Unable to sign in. I continue to receive a timeout error. I loved this app until two or three weeks ago when this started happening. I now have to log-in through my browser and hope for the best. I sometimes get the same message there but I can usually get in after three tries. I'm unable to get in through the app at all.
25 people found this review helpful
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Auto-Owners Insurance Company
September 30, 2022
9/30- UPDATE - Were you able to resolve the issue by contacting our tech support team? We're sorry to hear you are having trouble with the app. Please email us at DL.AOMobileApp@aoins.com or call our support line a call at 1-800-288-8740 and we will try to troubleshoot the issue with you!
sa d
May 2, 2023
I have a Samsung S8 android and a Samsung Z Flip android. The app on the S8 shows Location and Storage permissions. The app on the Z Flip shows only Location permission. Therefore, documents will not download to the Z Flip. I have not found the Z Flip Storage permission place to allow changes. Help?
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Auto-Owners Insurance Company
May 3, 2023
Good morning! We are aware of this issue, and actively working on a solution. If you have additional questions, please contact us at Auto-OwnersCustomerCenter@aoins.com or call our support line at 1-800-288-8740.
Ryan Handley
May 6, 2023
App permissions wrong, does not ask for ability to access/store files, so you are unable to download documents like ID cards. Have to login to a web browser instead.
Did you find this helpful?
Auto-Owners Insurance Company
May 8, 2023
Good morning! Thank you for bringing this to our attention, we are actively working on a solution. If you have additional questions, please contact us at Auto-OwnersCustomerCenter@aoins.com or call our support line at 1-800-288-8740.

What's new

This update includes bug fixes and enhancements.