3.3
476 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Stay connected to your insurance anytime, anywhere with the Auto-Owners mobile app. Easily manage your policies, payments, claims and more.

• Pay your bills
• Set up and manage automatic payments
• Request roadside assistance
• Submit a glass claim
• Check claim status and view claim documents and history
• Access your insurance ID cards and policy documents
• Get temporary proof of insurance for a newly acquired vehicle
• Manage how you receive documents, including paperless options
• Update your texting preferences and choose how you receive important alerts
Updated on
Mar 31, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.3
452 reviews
Brizaksmommy
September 30, 2022
Update: Still have issues signing in but figured out a work around that works on my phone. 5 stars if I didn't have to do this. Unable to sign in. I continue to receive a timeout error. I loved this app until two or three weeks ago when this started happening. I now have to log-in through my browser and hope for the best. I sometimes get the same message there but I can usually get in after three tries. I'm unable to get in through the app at all.
42 people found this review helpful
Did you find this helpful?
Auto-Owners Insurance Company
April 28, 2025
9/30- UPDATE - Were you able to resolve the issue by contacting our tech support team? We're sorry to hear you are having trouble with the app. Please email us at Auto-OwnersCustomerCenter@aoins.com or call our support line at 1-800-288-8740 and we will try to troubleshoot the issue with you!
elizabeth young
March 26, 2026
only thing I can do thru this app is get a phone number and when I call it they are closed or don't return messages.
Did you find this helpful?
Auto-Owners Insurance Company
March 31, 2026
Please contact us at Auto-OwnersCustomerCenter@aoins.com, or call our support line at 1-800-288-8740, so that we may address your concerns and gather more information. Thank you.
Rusty Shackleford
January 9, 2026
Worst roadside assistance EVER! I had to get a tow a few weeks ago and they never found anyone (10 hours total), and recently a different vehicle needed a tow and still couldn't find anyone (4 hours total). What's the point of paying for roadside assistance if Honk/Auto Owners has nobody in network? Go out of network, find someone and pay for it instead of having policy holders do it.
5 people found this review helpful
Did you find this helpful?
Auto-Owners Insurance Company
September 8, 2025
Please contact us at Auto-OwnersCustomerCenter@aoins.com, or call our support line at 1-800-288-8740, so that we may address your concerns and gather more information. Thank you.

What’s new

We recently redesigned the app for a better mobile user experience and improved accessibility. Sign in to see the new look! This update includes bug fixes.

App support

Phone number
+18002888740
About the developer
Auto-Owners Insurance Company
Auto-OwnersCustomerCenter@aoins.com
6101 Anacapri Blvd Lansing, MI 48917-3994 United States
+1 517-275-4749

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