
ChrisIsTasha
- Flag inappropriate
- Show review history
Update: Still have issues signing in but figured out a work around that works on my phone. 5 stars if I didn't have to do this. Unable to sign in. I continue to receive a timeout error. I loved this app until two or three weeks ago when this started happening. I now have to log-in through my browser and hope for the best. I sometimes get the same message there but I can usually get in after three tries. I'm unable to get in through the app at all.
25 people found this review helpful
Auto-Owners Insurance Company
September 30, 2022
9/30- UPDATE - Were you able to resolve the issue by contacting our tech support team?
We're sorry to hear you are having trouble with the app. Please email us at DL.AOMobileApp@aoins.com or call our support line a call at 1-800-288-8740 and we will try to troubleshoot the issue with you!

sa d
I have a Samsung S8 android and a Samsung Z Flip android. The app on the S8 shows Location and Storage permissions. The app on the Z Flip shows only Location permission. Therefore, documents will not download to the Z Flip. I have not found the Z Flip Storage permission place to allow changes. Help?
Auto-Owners Insurance Company
May 3, 2023
Good morning! We are aware of this issue, and actively working on a solution. If you have additional questions, please contact us at Auto-OwnersCustomerCenter@aoins.com or call our support line at 1-800-288-8740.

Ryan Handley
App permissions wrong, does not ask for ability to access/store files, so you are unable to download documents like ID cards. Have to login to a web browser instead.
Auto-Owners Insurance Company
May 8, 2023
Good morning! Thank you for bringing this to our attention, we are actively working on a solution. If you have additional questions, please contact us at Auto-OwnersCustomerCenter@aoins.com or call our support line at 1-800-288-8740.