Access your policies 24/7! Manage payments, view claim status and more with Customer Center.
⢠Pay your bills ⢠Set up and manage automatic payments ⢠Submit a road trouble service request ⢠Submit glass claim request ⢠Check claims status, view documents and history ⢠View your insurance ID cards and policy documents ⢠Obtain a temporary evidence of insurance for a newly acquired vehicle ⢠Manage document delivery options, such as going paperless ⢠Easily enter your monthly report for dealerās blanket or builders risk policies
Updated on
Mar 27, 2025
Finance
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted
See details
Ratings and reviews
phone_androidPhone
tablet_androidTablet
3.6
425 reviews
5
4
3
2
1
Brizaksmommy
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September 30, 2022
Update: Still have issues signing in but figured out a work around that works on my phone. 5 stars if I didn't have to do this. Unable to sign in. I continue to receive a timeout error. I loved this app until two or three weeks ago when this started happening. I now have to log-in through my browser and hope for the best. I sometimes get the same message there but I can usually get in after three tries. I'm unable to get in through the app at all.
41 people found this review helpful
Auto-Owners Insurance Company
September 30, 2022
9/30- UPDATE - Were you able to resolve the issue by contacting our tech support team?
We're sorry to hear you are having trouble with the app. Please email us at DL.AOMobileApp@aoins.com or call our support line a call at 1-800-288-8740 and we will try to troubleshoot the issue with you!
Doug Thackery
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June 13, 2024
This app needs to do a better job of displaying the car insurance proof card. It only allows you to download a PDF that you have to zoom in on to read. Other insurance apps do this much better. It also doesn't feel like a real app but more like a web applet presenter so it's not well formatted to the small screen. Most functions require you to download a PDF which is just lazy programming. Since the AO insurance cards come as barely preferated fragile printer paper, need app to supplement
5 people found this review helpful
Auto-Owners Insurance Company
June 13, 2024
Hello, Doug. Please contact us at Auto-OwnersCustomerCenter@aoins.com, or call our support line at 1-800-288-8740, so that we may address your concerns and gather more information. Thank you.
Margaret Lott
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June 14, 2023
I paid the amount that the app told me to and because it was a "short amount" according to them they canceled my insurance. I was without insurance for over a month before I found out. No phone calls no snail mail. And the one email they sent me ended up in the spam. They refused to reinstate my insurance even though I sent them screenshots of the payment history. The payment amounts on the app were ALWAYS confusing.
19 people found this review helpful
Auto-Owners Insurance Company
June 20, 2023
Please contact us at Auto-OwnersCustomerCenter@aoins.com or call our support line at 1-800-288-8740 so that we may address your concerns.