3.5
410 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Access your policies 24/7! Manage payments, view claim status and more with Customer Center.

• Pay your bills
• Set up and manage automatic payments
• Submit a road trouble service request
• Submit glass claim request
• Check claims status, view documents and history
• View your insurance ID cards and policy documents
• Obtain a temporary evidence of insurance for a newly acquired vehicle
• Manage document delivery options, such as going paperless
• Easily enter your monthly report for dealer’s blanket or builders risk policies
Updated on
Mar 19, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
390 reviews
Brizaksmommy
September 30, 2022
Update: Still have issues signing in but figured out a work around that works on my phone. 5 stars if I didn't have to do this. Unable to sign in. I continue to receive a timeout error. I loved this app until two or three weeks ago when this started happening. I now have to log-in through my browser and hope for the best. I sometimes get the same message there but I can usually get in after three tries. I'm unable to get in through the app at all.
37 people found this review helpful
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Auto-Owners Insurance Company
September 30, 2022
9/30- UPDATE - Were you able to resolve the issue by contacting our tech support team? We're sorry to hear you are having trouble with the app. Please email us at DL.AOMobileApp@aoins.com or call our support line a call at 1-800-288-8740 and we will try to troubleshoot the issue with you!
Margaret Lott
June 14, 2023
I paid the amount that the app told me to and because it was a "short amount" according to them they canceled my insurance. I was without insurance for over a month before I found out. No phone calls no snail mail. And the one email they sent me ended up in the spam. They refused to reinstate my insurance even though I sent them screenshots of the payment history. The payment amounts on the app were ALWAYS confusing.
10 people found this review helpful
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Auto-Owners Insurance Company
June 20, 2023
Please contact us at Auto-OwnersCustomerCenter@aoins.com or call our support line at 1-800-288-8740 so that we may address your concerns.
Joshua Braman
April 2, 2024
Before the update the app and website were useful. You could pull up current information about your policies and see current bills and outstanding balances. Now all I get are links to download PDFs of policies and bills, none of them showing adjusted bills after vehicle changes more than a week ago.
Did you find this helpful?
Auto-Owners Insurance Company
April 2, 2024
Hello, Joshua. Please contact us at AOCustomerHelp@aoins.com, so that we may address your concerns. Thank you.

What's new

New and improved design with the same great features you're used to. Sign in to check out the new look.