3.5
398 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Access your policies 24/7! Manage payments, view claim status and more with Customer Center.

• Pay your bills
• Set up and manage automatic payments
• Submit a road trouble service request
• Submit glass claim request
• Check claims status, view documents and history
• View your insurance ID cards and policy documents
• Obtain a temporary evidence of insurance for a newly acquired vehicle
• Manage document delivery options, such as going paperless
• Easily enter your monthly report for dealer’s blanket or builders risk policies
Updated on
Oct 2, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
378 reviews
ChrisIsTasha
September 30, 2022
Update: Still have issues signing in but figured out a work around that works on my phone. 5 stars if I didn't have to do this. Unable to sign in. I continue to receive a timeout error. I loved this app until two or three weeks ago when this started happening. I now have to log-in through my browser and hope for the best. I sometimes get the same message there but I can usually get in after three tries. I'm unable to get in through the app at all.
36 people found this review helpful
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Auto-Owners Insurance Company
September 30, 2022
9/30- UPDATE - Were you able to resolve the issue by contacting our tech support team? We're sorry to hear you are having trouble with the app. Please email us at DL.AOMobileApp@aoins.com or call our support line a call at 1-800-288-8740 and we will try to troubleshoot the issue with you!
Margaret Lott
June 14, 2023
I paid the amount that the app told me to and because it was a "short amount" according to them they canceled my insurance. I was without insurance for over a month before I found out. No phone calls no snail mail. And the one email they sent me ended up in the spam. They refused to reinstate my insurance even though I sent them screenshots of the payment history. The payment amounts on the app were ALWAYS confusing.
9 people found this review helpful
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Auto-Owners Insurance Company
June 20, 2023
Please contact us at Auto-OwnersCustomerCenter@aoins.com or call our support line at 1-800-288-8740 so that we may address your concerns.
Jeffrey Brandt
December 25, 2023
Decent insurance company. They need to train their agents to all their products so they could be offered. Would have saved me thousands of dollars! If you have a brand new auto less than 2 years old Make sure you ask for price guarantee rider. Or you could end up losing thousands of dollars
3 people found this review helpful
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Auto-Owners Insurance Company
December 26, 2023
Thank you for making us aware of your feelings on this matter. If you would please send your preferred contact information together with your claim or policy number to AOCustomerHelp@aoins.com, we will look into it for you.

What's new

This update includes bug fixes and enhancements.