3.3
318 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Access your policies 24/7! Manage payments, view claim status and more with Customer Center.

• Pay your bills
• Set up and manage automatic payments
• Submit a road trouble service request
• Submit glass claim request
• Check claims status, view documents and history
• View your insurance ID cards and policy documents
• Manage document delivery options, such as going paperless
• Easily enter your monthly report for dealer’s blanket or builders risk policies
Updated on
Sep 22, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted
3.3
318 reviews
ChrisIsTasha
September 30, 2022
Update: Still have issues signing in but figured out a work around that works on my phone. 5 stars if I didn't have to do this. Unable to sign in. I continue to receive a timeout error. I loved this app until two or three weeks ago when this started happening. I now have to log-in through my browser and hope for the best. I sometimes get the same message there but I can usually get in after three tries. I'm unable to get in through the app at all.
14 people found this review helpful
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Auto-Owners Insurance Company
September 30, 2022
9/30- UPDATE - Were you able to resolve the issue by contacting our tech support team? We're sorry to hear you are having trouble with the app. Please email us at DL.AOMobileApp@aoins.com or call our support line a call at 1-800-288-8740 and we will try to troubleshoot the issue with you!
Justin Wilson
September 30, 2022
App glitches a lot and doesn't allow me to login after the first attempt OnePlus 8T. Contacted the Tech team and said it was my outdated OS on phone that's know for issues (Android 11, upgraded to Android 12). Same issues, glitches and drains the battery like it is it's job. This better be worth the discount. Costing me a phone in the long run.
Did you find this helpful?
Auto-Owners Insurance Company
September 30, 2022
9/30- UPDATE - Were you able to resolve the issue by contacting our tech support team? Good morning! We're sorry to hear you are having trouble with the app. Please email us at DL.AOMobileApp@aoins.com or call our support line a call at 1-800-288-8740 and we will try to troubleshoot the issue with you!
Angela Sarvis
August 11, 2022
I'm new to auto owners and I've only been able to log into the app one time in the last 2 months. It just sits and spins and then says connection timed out - please fix this bug because what's the point of going paperless if the app never works?
7 people found this review helpful
Did you find this helpful?
Auto-Owners Insurance Company
September 30, 2022
9/30- UPDATE - Were you able to resolve the issue by contacting our tech support team? Hello Angela, please contact us at Auto-OwnersCustomerCenter@aoins.com or call our support line a call at 1-800-288-8740 so we can further assist you.

What's new

This update includes bug fixes and minor user experience enhancements.