
Mavell Saldivar
0 or negative stars. It’s been long 4 months of having this useless app! I signed-up and got no error upon registration. I received email confirmation but cannot log-in using the same credentials! I also tried updating and re-installing the app but still no progress! Last resort was to click forget password but after that I do receive any registration link. Been doing and trying to log-in mulitiple times. Also, no email confirmation or update on getting technical support. The heck. Worst app!
3 people found this review helpful
PhilCare Mobile App
June 5, 2025
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at heyphiltechsupport@philcare.com.ph so we can check further. Thank you.

fatima bastillas
Had the same issue w/ the person below. I created an account and didn't encounter any error at all. Also, received my log in credentials via email so I thought I was able to signed up successfully yet I am not able to log in up until now.I've tried resetting my password but I haven't received the link. Also tried signing up again maybe it didn't went through and says I already had an existing account. Lastly, I tried updating the app still doesn't work. So frustrated right now.
2 people found this review helpful
PhilCare Mobile App
April 28, 2025
We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at heyphiltechsupport@philcare.com.ph with your account details. Thank you.

Glenndale Zuñiga
The app recognized that I have already signed up and when I try to sign in, invalid password and email. When I try to request for password reset link, no link is being sent. The system is completely broken, I shouldn't have to reach out to support just to reset my password.
1 person found this review helpful
PhilCare Mobile App
May 4, 2025
Hi, we apologize for this. Please send us your concern at heytechsupport@philcare.com.ph along with the screenshot of the error you receive and your account details. This will be handled. Thank you.