
Captain Hook
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Initially, I couldn't register for an account with an error stating my birthdate is incorrect. As of today, I was able to register but can't proceed to view the account. After the login page, there will be security page where to input the OPT code, but the proceed button is missing. Tried closing the app, rebooting my phone. Still the same issue. Edit/02/07: With the recent update, after logging in and receiving the OTP, the "sign up" button is now present, but after tapping, still not working.
12 people found this review helpful

Majo Sabarez
Such a hassle logging in to this app. First it was not being able to register an online account. Then after the recent app update, I've been struggling to log in since it gets stuck on the verification code page. The website is not as useful either; I just wanted to use the MindCare app. Imagine having this hassle and it's an emergency.
6 people found this review helpful

Mar Lee
This app is always down with not even a notification on the login page that it is unavailable. Whether it is for maintenance or any other reason, you should notify users about it. The fact that it is almost always down makes it so unreliable as well. When you finally get in the app, the UI is abysmal. You can't see all options and sometimes not even responding. The team seems incapable. Makes me think the healthcare insurance is just as incapable.
17 people found this review helpful