Zips Cannabis
4.2star
109 reviews
10K+
Downloads
Mature 17+
info
About this app
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted
4.2
109 reviews
joshs dkytre
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December 19, 2021
Not a fan of having apps track us clients like this. Also lost all previous rewards. This is the second time the store has changed its process and lost all my rewards. 4 times ive mentioned this but each time im told it will be handled and ill get rewards back. But nothing. Old system so much better than this big brother system. Not impressed.
7 people found this review helpful
Zips Cannabis
January 5, 2022
Hi Joshs, we are absolutely migrating points and rewards for users. This sounds like an issue for our customer support team. Please find the form on our website for help and or email us at wecare@zipscannabis.com and we'll get you all sorted out.
Benji Frank
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October 19, 2021
Knew this was gonna happen. Switched systems and the 20% and 30% I had attached to my phone number is gone. "Check your number on the app and you should see discounts restored" they said when I visited last week. UGH! Having to start over sucks. Wish Zips would have did more to ensure the transfer to the new system actually worked like it was supposed to. š
12 people found this review helpful
Zips Cannabis
October 28, 2021
Hi Benji, We are here to help and I'm sorry if that wasn't communicated in the store. We are absolutely transferring rewards and visits. I can't identify your account but please feel free to email us at wecare@zipscannabis.com or visit https://zipscannabis.com/loyalty and we will get this fixed very fast.
Toussaint Louverture
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- Show review history
October 15, 2021
I accumulated about 15, 30 percent off's. I'm pretty sure I lost them all. Second time they did this. I'll just get my Medical card and go to the market. 10/14. Manager didn't do a damn thing. Going to get my medical card renewed. This is literally the 3rd time you all have done this bs. I had to go into that store 160 times to get those points. Now they're gone... again. This place is just completely unprofessional. From the way the staff dresses to the low class music they have playing.
7 people found this review helpful
Zips Cannabis
October 14, 2021
Hi Toussaint, we're happy to migrate your rewards from our legacy loyalty experience. You can talk with a manager in store or reach out to us at https://www.zipscannabis.com/loyalty We'll take care of you!
What's new
Bug fixes and other enhancements
