亞太電信Gt行動客服(將於2025/8/15停止服務)

2.4
12.3K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Thank you for your continued support. In order to improve service consistency, our company will integrate services. This APP will no longer be available from 2025/8/15, but you can still use the original Asia Pacific Telecom APP that you have downloaded before to link to the original Asia Pacific Telecom official website http://aptg.tw/B2Q3M4N5. The official website has complete functions and services, and it is very convenient to check and pay bills. Please enter your phone number and password to log in to the official website. If you forget your password, please click "Forgot Password" to send a text message verification code to the phone number you entered. You can also go to Far EasTone Internet Store to learn about the renewal discount plan https://fetnet.tw/Li0LRp. At the same time, you are welcome to visit Far EasTone stores so that our colleagues have the opportunity to serve you personally and provide you with the most suitable renewal or transfer plan. Thank you
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[Asia Pacific Telecom Gt Mobile Customer Service] Convenient, practical and considerate! All services are clear at a glance. Just swipe the "Nine-square Grid" to easily grasp your phone number contract, value-added services, latest discounts and other practical information. Frequently used functions can also be set as "My Favorites", and all instant and considerate services can be easily operated. It is definitely a must-have mobile customer service for Asia Pacific Telecom users!

"Nine-square grid" classifies various services for you to easily query:

1. My phone number: basic information query, phone number contract information, basic service query, PUK code query.

2. Bills and payments: bill query, quick payment, re-send bills, unpaid bill query, Internet usage query, bill details application, automatic transfer payment, optimal tariff, paperless bills.

3. Mobile payment: GtPay mobile payment, mobile phone upgrade to wallet, safe payment and convenient!

4. Value-added services: Provide Gt mobile TV, Gt mobile cinema, Gt mobile music, Gt mobile bookstore and other value-added services.

5. Smart life: Provide introductions to Big Mouth, Big Eyes, Bandott 4K TV Box, Pepper, Home Guardian, etc.
6. 3C information: mobile phone area, tablet area, mobile phone warranty description, nearest repair point query, repair progress query, Internet settings.
7. International roaming: service area & rate, daily rental discount, metered discount, mobile phone settings, use of phone and SMS, voice/SMS billing instructions, precautions.
8. Reception report: real-time reflection of the reception status of your location, and as a reference for 4G network/VoLTE signal optimization.
9. Intimate information: online application, push message list, customer service, store query, required documents query, version information.

Parking fee collection: Provide Asia Pacific Telecom bill collection [Taichung City and Taoyuan City] roadside parking fees; bind. deduct. query, parking fee collection, easy to get done.

Good news report: main rates, latest discounts, promotional plans, eDM, prepaid card discounts, purchase discounts.

We are available 24 hours a day, 365 days a year to provide you with free, instant and considerate services at any time. Download it quickly and enjoy the wholehearted service brought to you by mobile customer service as soon as possible.
Updated on
Jul 24, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

2.4
12K reviews
A Google user
June 12, 2019
This app is very convenient for me and user friendly as well to a low tech person like me.
10 people found this review helpful
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Far EasTone Telecommunications Co. Ltd
June 13, 2019
您好,非常感謝您的支持鼓勵,我們會持續提供更好的服務體驗,請您持續使用行動客服APP,您的支持是我們進步的最大動力,謝謝您!
Moon MaMon
April 23, 2021
No English Version, I want to pay my bills but even I converted to English using google translate, Still failed.. pls be a user friedly to all nation...
9 people found this review helpful
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Far EasTone Telecommunications Co. Ltd
April 26, 2021
Sorry for the inconvenience, We will pass your suggestions to the development team. If you have any questions, you can directly dial 999 on your mobile phone, or send an e-mail include your phone number to the customer service email address: csservice@aptg.com.tw, an agent will call back to you ASAP. Thank you.
Zhunan Lee
August 12, 2022
Im always failed using your apps please send my bill to my number so i can pay.,and i dont have a good connection this days,.
1 person found this review helpful
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Far EasTone Telecommunications Co. Ltd
August 12, 2022
Please provide your phone number and mail to the customer service mailbox csservice@aptg.com.tw, thank you!

What’s new

APP服務內容整合調整