
Eddmark Perdon
The app is good but there is a missing piece if it had a problem theres no costumer service you can inquire if there is a problem you encounter like for example you redeem a points says succesfully redeem but still have a internet you inquire ther error or problem elsewhere
Far EasTone Telecommunications Co. Ltd
January 13, 2026
In order to understand and help you solve the problem, please call the customer service number 777 (toll-free) to provide relevant information, thank you!

Xavier Rivière
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Since the last update, displays "connection failed" and open the wifi connection settings even though I am connected and can watch youtube videos... So I can't access my account anymore....
5 people found this review helpful
Far EasTone Telecommunications Co. Ltd
March 22, 2024
To understand and assist you in resolving your issue, please call the customer service number 777 (toll-free) to provide relevant information. Thank you!

Afiyanda Dharmawan
It keep closing my keyboard every time i want to input the top up PIN also there is constant "refresh" display on instant top up when i want to check the barcode
3 people found this review helpful
Far EasTone Telecommunications Co. Ltd
June 27, 2024
We are deeply sorry for your inconvenience! Please try deleting and reinstalling IF Prepaid APP. If you still have problems, please dial 777 (toll-free). Thank you!