ARCOS Mobile Plus

ARCOS

About this app

Welcome to ARCOS Mobile Plus.


This app is the new version of the ARCOS Mobile App for Callout and Crew Manager and replaces the previous version called ‘The ARCOS App’. Learn More (LINK TO: https://arcos-inc.com/mobile-plus-quick-start/)


Please contact your ARCOS administrator for information on when to download and start using this app instead of the previous version.


ARCOS Mobile Plus is changing the way utilities enable their employees to respond, restore and report during both daily operations and unplanned events. Use ARCOS Mobile Plus to respond to callouts, view your schedule, view rosters and receive notification. If your administrator has set you up in the ARCOS system, you simply need to log in to get started.


Some helpful tips:

Your session duration, timed outs and password expirations are controlled by your utility’s security policies and not by ARCOS. We are committed to ensuring the security protocols of the industry are enforced.


To ensure you’re using the latest version of ARCOS Mobile Plus, select auto update in the settings menu of your mobile device.


Contact your administrator at the utility you work for if you are experiencing issues and/or to receive your login credentials.


Like the ARCOS app? Have suggestions for improvement? Use the reviews below to let us know!

Ratings and reviews

When you force an update don't make the link to the old version that doesn't work, are you just trying to make the app worse every day? Honestly how bad this app works must be intentional. I'm guessing they have no competition in the market, because this app is horrible from an end user experience. Passwords stop working at random, kicks me out constantly during calls, only alerts me of calls sometimes with no rhyme or reason. If you are a company and want a call out system look elsewhere.

I'm supposed to get a phone call for call outs, as well as a text and an app notification. I never get the text and if I do I don't get the phone call, and the app never shows when I have a service call, only keeps track of the ones I've missed due to not receiving the right notifications. It has cost me thousands in overtime opportunities.

Plus is worse than ARCOS Mobile. Terrible use of white space and too many repeating headers. Under the "Detail" tab, the headers "Flight Code Time Duration" appear prior to every flight which makes it look like a break in duty. The "Summary", "Detail" and "Status" buttons that appear in a callout are poorly designed with only the letters being clickable. If you click slightly off the letters in what feels like the button area it does not respond and makes it feel like the app has frozen.

What’s new

The ARCOS Mobile Plus July 2026 release features numerous fixes and performance improvements.