Moch. Bambang Sulistio
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I've paid but can't use the premium features at all. Be careful with everyone! It's probably fake and scam. Their customer service is also slow to reply. I already emailed them no reply even until now. The subscription is daily based, and it keeps ticking. I subscribed from Feb 26. Dissapointing service. If you do not reply until March 6, i will dispute it to google Play, and if this case is not solved, I hope this app will be banned forever.
40 people found this review helpful
Prometheus Interactive LLC
3 March 2024
Hello! Thank you for your review.
We are sorry to hear that it took longer than usual to assist you. We have reached out to the team so that they can proceed with your request. Please, send us a new email to support.lightroomphoto@zipoapps.com
Thank you very much!
Alexandra
I would like my $30 back from the subscription as it's not working. I have spoken to your support team and they all stopped talking after "forwarding" my issue to a different team. Also please stop flagging my review as spam when your issue is out there and you're scamming people off their money! Thank you.
31 people found this review helpful
Prometheus Interactive LLC
24 February 2024
Hello! Thank you for letting us know.
While we are cooperating with the Support Team in order to give your request high priority, do you mind sending us a new email with your name and surname as well as the order ID so that we can assist you further by email? Here is our email address: support.lightroomphoto@zipoapps.com
Thank you!
Amanda Long
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ETA: I DID HAVE THE PREMIUM VERSION... WOULD LIKE MY $30 BACK. AND YOU NEED TO FIX THE SOFTWARE FOR ALL FUTURE USERS.... Subscription is a waste. It keeps taking me back to the subscription page even though I already subscribed.
48 people found this review helpful
Prometheus Interactive LLC
18 February 2024
Hi,
Thank you for your review.
We are sorry to hear that you are unable to use the App at this time. Please, reach out to our support team with the details of the issue at support.lightroomphoto@zipoapps.com for further assistance.
Thank you!